Certified Business Professional Courses

Certified Business Professional Certification

The Certified Business Professional Program is an international industry credential that validates and develops the business professional. A typical candidate is a professional in pursuit of excellence and is committed to exceeding and surpassing all standards for the business professional. The CBP program establishes a foundation-level, industry-neutral certification for business professionals enabling employers and the candidate to have a platform to develop the CBP for targeted positions within corporations.

About The Course

The Certified Business Professional Program is an international industry credential that validates and develops the business professional. A typical candidate is a professional in pursuit of excellence and is committed to exceeding and surpassing all standards for the business professional. The CBP program establishes a foundation-level, industry-neutral certification for business professionals enabling employers and the candidate to have a platform to develop the CBP for targeted positions within corporations. The CBP also develops important life-skills that transcend the work environment into many aspects of living.

The workshops, lectures, simulations and hands-on sessions provide the training and learning environment to maximize the candidate’s potential. The certification examination measures the skills and knowledge earned by the program.

The program was developed by industry-wide and cross platform job task analysis and consultation with key industry representatives to ensure the program’s effectiveness and applicability. This ensures that the candidate is exposed to functional business tasks and gains practical exposure to the work environment.

The Value of the CBP Certification

Almost every job has a core set of technology and business components that requires the professional to develop information technology and business skills. As many professionals pursue their careers in the workplace, there is a need to differentiate between “ordinary employment seekers” and “certified professionals”.

The CBP certification provides this differentiator by certifying that the professional can demonstrate specific skill sets. Candidates who demonstrate technical and business skills with a widely recognized certification are on the path to excellence and professional development.

Industry standards, business ethics and certification of professionals become critical to ensuring higher performance standards are achieved in the workplace. The CBP certification is the only certification that combines IT and business skills in one certification.
If you are in pursuit of excellence and committed to exceeding and surpassing all standards for the business professional, the CBP program establishes a foundation-level, industry-neutral certification for business professionals enabling employers and the candidate to have a platform to develop the CBP for targeted positions within corporations. The CBP also develops important life-skills that transcend the work environment into many aspects of living.

The program was developed by industry-wide and cross platform job task analysis and consultation with key industry representatives to ensure the program’s effectiveness and applicability. This ensures that the candidate is exposed to functional business tasks and gains practical exposure to work environment.

Benefits

Benefits of becoming a Certified Business Professional to Your Company

  1. Access to a network of global industry and subject matter/domain experts
  2. Adds to credibility with the rigor and regimen of the certification examinations
  3. Enhance production and performance levels
  4. Establishes best practices
  5. Greater customer satisfaction
  6. Increase your skilled workforce at reduced costs training costs
  7. Simple and reliable program that can be integrated into recruitment and staffing processes

Benefits of becoming a Certified Business Professional to Individual

  1. Confirms a working knowledge of business and technology skills
  2. Career differentiator, with peer networking and added credibility
  3. Broadening expectation of credentials
  4. Proof of professional achievement
  5. Enhanced employability
  6. A business foundation to pursue additional corporate career paths
  7. International Certification and recognition

Target Audience

Technical staff, Human Resources Managers, Finance Directors, Sales & Marketing Officers & Managers, Business Managers & professionals, including career changers.

Courses

1. Certified Business Professional (CBP) Professional
2. Certified Business Professional Executive
3. Certified Business Professional Master Executive
4. Computer Technology Specialist


1. Certified Business Professional (CBP) Professional

The CBP Professional credential, here you attend and pass any ONE of the following courses.

Duration
2 days per module

  • Leadership – C10-506
  • Customer Service – C20-507
  • Sales – C30-508
  • Business Etiquette and Professionalism – C40-509
  • Business Communication – C50-510
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2. Certified Business Professional Executive

The CBP Executive credential is for business professionals who wish to demonstrate expertise in all five (5) CBP foundation areas of Leadership, Customer Service, Sales, Business Etiquette & Professional and Business Communication. The CBPe is a business executive who has developed a wide cross section of business skills and can also integrate into a variety of positions within corporations. Candidates are required to pass all five of the Certified Business Professional exams to be accredited with the CBP Executive

Duration
2 days per module

Modules
In order to attain the CBP Executive credential, candidates must attend all the five CBP Professional modules and pass all associated exams, which consist of the following:

  • Leadership – C10-506
  • Customer Service – C20-507
  • Sales – C30-508
  • Business Etiquette and Professionalism – C40-509
  • Business Communication – C50-510
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3. Certified Business Professional Master Executive

The CBP Master Executive program is for candidates who wish to specialize and gain mastery in specific business skills segments such as Sales & Marketing, Project Management, Business Management and Technology. The CBPme is a business executive who possesses core business skills and has achieved mastery in a specific business field.

How to Attain the CBP Master Executive Credential
To achieve the CBP Master Executive designation candidates must complete the CBP Professional exams and sit one of the following CBP elective certifications.

Duration
5 Days per module

Modules

  • Project Management – CBP E10-706
  • Business Management – CBP E20-707
  • Sales & Marketing-  CBP E30-708
  • Computer Technology-  CBP E40-709
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4. Computer Technology Specialist

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Course Overview

The CBP™ Computer Technology Specialist Certification provides the business professional with working knowledge of the essential computer technology concepts required to s
urvive in today’s technological workplace. Computer technology is now fully integrated into most aspects of living and business, and, as such, the business professional must possess core knowledge of computing to excel. Almost every job has a core set of technology and business components that requires the professional to develop both information technology and business skills.

The CBP™ Computer Technology Specialist Certification covers a wide range of computer technologies such as computer architecture, software applications, networking, Internet technologies, electronic commerce, computer health and safety, computer security and law.

Who Should Attend

The course is recommended for anyone who works in a computerized environment.

Prerequisites

This course requires that students meet the following prerequisites:

  1. The candidate must have a commitment to the pursuit of excellence.
  2. The candidate must have completed a high school or secondary school diploma or similar educational standards.
  3. No prior computer experience is required.

Duration

5 day Instructor-Led Course

What You Will Accomplish

The CBP Technology Specialist student guide covers the following computer technology essentials.

  • Introduction to Computers
  • Computer Architecture
  • Computer Storage Solutions
  • Software Applications
  • Networking Essentials
  • Internet Technology & Concepts
  • Electronic Commerce
  • Computer Security Measures
  • Computer Health & Safety Considerations
  • Intellectual Property Rights

What You Will Receive

Students will receive an official course manual for post class reference and review.

Certification Preparation

This module prepares candidates to sit the Certified Business Professional exam – E40-709

Course Outline

Module 1: Introduction to Computers

  • The Computer
  • Types of Computers
  • PCs: Desktops, Laptops, Tablet PCs,
  • Handheld Computers & PDAs
  • Servers
  • Mainframe Computers
  • Centralized Computing
  • Minicomputers

Module 2: PC Architecture & Components

  • PC Architecture
  • Computer Case & Power Supply Unit
  • System Board & Expansion Slots
  • Central Processing Unit (CPU)
  • Computer Memory
  • Video Card
  • BIOS Chip & CMOS Memory Chip
  • The PC Boot Sequence

Module 3: Computer Storage Systems

  • Computer Storage Solutions
  • Hard Drive Storage
  • Floppy Drives & Usage Guidelines
  • CD-ROM & CD Usage Guidelines
  • CD-ROM/CD-RW Drive Speeds
  • DVD-ROM Drives & Usage Guidelines
  • Tape Backup Drives
  • USB Disk & Flash Storage

Module 4: Input/Output Devices

  • Input Devices: The Keyboard, The
  • Mouse, Pointing Devices
  • Other Input Devices: Scanners, Digital
  • Cameras & Microphones
  • Output Devices: Monitors
  • Printers: Dot-Matrix Printers, Inkjet &
  • Bubble Jet Printers & Laser Printers
  • Plotters & Speakers
  • Connecting Input/Output Devices: Serial,
  • Parallel, Universal Serial Bus, SCSI &
  • FireWire Connections

Module 5: Computer Software

  • Computer Software
  • Types of Computer Software
  • Operating Systems (OS): DOS, Microsoft
  • Windows, UNIX, Linux & Macintosh
  • Network Operating System (NOS):
  • Microsoft Windows Server, Netware
  • Server, UNIX & Linux
  • Common Applications
  • File Extensions
  • Computer Performance

Module 6: Networking Essentials

  • Understanding Networks
  • Networking Components
  • Types of Networks
  • Transmission Media: Cable Media &
  • Wireless Media
  • Media Access Protocols
  • Network Connectivity Devices: Network
  • Interface Cards (NIC), Modems,
  • Repeaters, Hubs, Bridges, Switches,
  • Routers & Gateways
  • Network Protocols
  • The Network Operating System (NOS)
  • Network Services
  • Peer-to-Peer Architecture
  • Client/Server Architecture

Module 7: Internet Technology & Concepts

  • Understanding the Internet
  • Internet History
  • The Internet Structure
  • IP Addresses
  • Domain Naming System (DNS)
  • Intranets, Extranets & VPNs
  • Connecting to the Internet: Dial-up
  • Access, Cable Modems, Digital
  • Subscriber Lines &Wireless Access
  • Internet Services: WWW Services, FTP
  • Services, Email Services, Internet
  • Telephony & Internet Messaging

Module 8: Electronic Commerce

  • Electronic Commerce (E-Commerce)
  • Traditional Commerce vs. E-Commerce
  • E-Commerce Challenges: Internet
  • Taxation, Security, Intellectual Property & Legitimacy
  • Types of E-Commerce: Business-to-
  • Business (B2B) E-Commerce, Businessto-
  • Consumer (B2C) E-commerce &
  • Online Auctions
  • Setting Up an E-Commerce Solution
    • Determining your Business Model
    • Registering your Domain Name
    • Hosting your Website
    • Building your Website
    • E-Commerce Enabling Your Website
    • Marketing Your Website

Module 9: Computer Security Measures

  • Computer Security
  • Methods of Attack: DoS, Social
  • Engineering, Brute Force, Spoofing,
  • Spamming, Sniffers, Viruses & Theft
  • Computer Security Measures:
  • Administrative, Technology & Physical
  • Measures
  • Technology-based Measures: Password, ,
  • Access Control Lists (ACLs), Auditing &
  • Firewalls
  • Understanding Viruses
  • Types of Viruses: MBR viruses, Macro
  • Viruses, File Infector Viruses, Virus
  • Hoaxes, Worms & Trojans
  • Antivirus Software: The Antivirus Engine & Virus Definition Files
  • Antivirus Guidelines
  • Spyware
  • Updating Software
  • Encryption: Symmetric Encryption &
  • Asymmetric Encryption
  • Digital Signatures & Digital Certificates
  • Backup Strategies: Full, Incremental &
  • Differential Backups

Module 10: Computer Health & Safety

  • Considerations
  • Computer Health & Safety
  • Considerations
  • Work-Related Musculoskeletal Disorders
  • (WMSDs) & Prevention
  • WMSD in the Computer Environment:
  • Vision Problems, Tendonitis & Back Problems
  • Carpal Tunnel Syndrome (CTS)
  • Symptoms of CTS
  • CTS Prevention & Treatment
  • Stress Management
  • Body Posture and Alignment
  • Ergonomics in the Computer
  • Environment
  • Computer Workspace Layout
  • Computer desks, Chairs & Footrest
  • Computer Lighting
  • The Monitor & Anti-glare strategies
  • Additional Lighting
  • Keyboard/ Mouse Trays
  • Keyboard & Mouse Usage
  • Electrical Safety: Surge Protector,
  • Uninterruptible Power Supply (UPS) &
  • Power Generators

Module 11: Intellectual Property Rights

  • Computers and the Law
  • Intellectual Property
  • Copyright
  • Copyrighting Material
  • Trademarks
  • Patents
  • Understanding Software Licensing