Microsoft Exchange Server Training

Microsoft Exchange Server Training

Get the Exchange Server training you need to help simplify administration, protect communications, and meet user demand for greater business mobility. These training courses will also prepare you for certification on Microsoft Exchange.


Courses

Microsoft Exchange Server 2013 training
1. Core Solutions of Microsoft Exchange Server 2013
2. Advanced Solutions of Microsoft Exchange Server 2013

Microsoft Exchange Server 2010 training
1. Configuring, Managing and Troubleshooting Microsoft® Exchange Server 2010 Service Pack 2
2. Updating Your Skills from Microsoft® Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010 SP1
3. Designing and Deploying Messaging Solutions with Microsoft® Exchange Server 2010 Service Pack 2
4. Planning, Deploying, and Managing Microsoft® Exchange Server 2010 Unified Messaging


1. Core Solutions of Microsoft Exchange Server 2013

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About this Course

This course will provide you with the knowledge and skills to plan, deploy, manage, secure, and support Microsoft® Exchange Server 2013. This course will teach you how to configure Exchange Server 2013 and supply you with the information you will need to monitor, maintain, and troubleshoot Exchange Server 2013. This course will also provide guidelines, best practices, and considerations that will help you optimize performance and minimize errors and security threats in Exchange Server 2013.

Audience Profile

This course is intended for people aspiring to be enterprise-level messaging administrators. Others who may take this course include IT generalists and help desk professionals who want to learn about Exchange Server 2013. People coming into the course are expected to have at least 3 years of experience working in the IT field—typically in the areas of network administration, help desk, or system administration. They are not expected to have experience with previous Exchange Server versions.

The secondary audience for this course will be candidates that are IT professionals who are looking to take the exam 70-341: Core Solutions of Microsoft Exchange Server 2013 as a standalone, or as part of the requirement for the Microsoft Certified Solutions Expert (MCSE) certification.

At Course Completion

After completing this course, students will be able to:

  • Deploy and manage Exchange Server 2013.
  • Plan and configure the Mailbox server role.
  • Manage recipient objects, address policies, and address lists in Exchange Server 2013.
  • Plan and implement the Client Access server role in Exchange Server 2013.
  • Securely plan and configure Microsoft® Outlook Web App and mobile messaging using the Client Access server.
  • Understand and manage highly available Client Access servers in Exchange Sever 2013.
  • Plan for disaster mitigation, implement back up and recovery for Exchange Server 2013.
  • Plan and configure message transport in an Exchange Server 2013 organization.
  •  Plan message security options, implement an antivirus solutions, and implement an anti-spam solution.
  • Configure permissions and secure Exchange Server 2013.
  • Monitor, maintain, and troubleshoot an Exchange Server 2013 environment.

Prerequisites

Before attending this course, students must have:

  • Minimum of two years of experience administering Windows Server, including Windows Server® 2008 R2 or Windows Server® 2012.
  • Minimum of two years of experience working with Active Directory® Domain Services (AD DS).
  • Minimum of two years of experience working with name resolution, including DNS.
  • Experience working with certificates, including PKI certificates.

Course Outline

Module 1: Deploying and Managing Microsoft Exchange Server 2013
This module describes Exchange Server 2013 prerequisites and requirements, deployment and management.

Lessons

  • Exchange Server 2013 Prerequisites and Requirements
  • Exchange Server 2013 Deployment
  • Managing Exchange Server 2013

Lab : Deploying and Managing Exchange Server 2013

After completing this module, students will be able to:

  • Describe Exchange Server 2013 prerequisites and requirements.
  • Perform an Exchange Server 2013 deployment.
  • Manage Exchange Server 2013.

Module 2: Planning and Configuring Mailbox Servers
This module describes how to plan and configure the Mailbox server role.

Lessons

  • Overview of the Mailbox Server Role
  • Planning the Mailbox Server Deployment
  • Configuring the Mailbox Servers

Lab : Configuring Mailbox Servers

After completing this module, students will be able to:

  • Describe the Mailbox server role.
  • Plan for a Mailbox server role deployment.
  • Configure the Mailbox servers.

Module 3: Managing Recipient Objects
This module explains how to manage recipient objects, address policies, and address lists in Exchange Server 2013.

Lessons

  • Managing Exchange Server 2013 Mailboxes
  • Managing Other Exchange Recipients
  • Planning and Implementing Public Folder Mailboxes
  • Managing Address Lists and Policies

Lab : Managing Recipient Objects

After completing this module, students will be able to:

  • Manage Exchange Server 2013 mailboxes.
  • Manage other Exchange Server 2013 recipients.
  • Implement public folders.
  • Configure address lists and policies.

Module 4: Planning and Deploying Client Access Servers
This module explains how to plan and implement the Client Access server role in Exchange Server 2013.

Lessons

  • Planning Client Access Server Deployment
  • Configuring the Client Access Server Role
  • Managing Client Access Services

Lab : Deploying and Configuring a Client Access Server Role

After completing this module, students will be able to:

  • Plan Client Access server deployment.
  • Configure the Client Access server roles.
  • Manage Client Access services.

Module 5: Planning and Configuring Messaging Client Connectivity
This module explains how to plan and configure Microsoft Outlook Web App and mobile messaging in Exchange Server 2013.

Lessons

  • Client Connectivity to the Client Access Server
  • Configuring Outlook Web App
  • Planning and Configuring Mobile Messaging
  • Configuring Secure Internet Access for Client Access Server

Lab : Planning and Configuring Messaging Client Connectivity

After completing this module, students will be able to:

  • Describe the client services Exchange Server 2013 provides.
  • Configure Outlook Web App.
  • Plan and configure mobile messaging.
  • Configure secure Internet access for Client Access server.

Module 6: Planning and Implementing High Availability
This module explains the high-availability technology built into Exchange Server 2013, and some of the outside factors that affect highly available solutions.

Lessons

  • High Availability on Exchange Server 2013
  • Configuring Highly Available Mailbox Databases
  • Con
    figuring Highly Available Client Access Servers

Lab : Implementing High Availability

After completing this module, students will be able to:

  • Describe high availability in Exchange Server 2013.
  • Configure highly available mailbox databases.
  • Configure highly available Client Access servers.

Module 7: Planning and Implementing Disaster Recovery
This module explain how to plan, implement disaster mitigation, and recovery in Exchange Server 2013.

Lessons

  • Planning for Disaster Mitigation
  • Planning and Implementing Exchange Server 2013 Backup
  • Planning and Implementing Exchange Server 2013 Recovery

Lab : Implementing Disaster Recovery for Exchange Server 2013

After completing this module, students will be able to:

  • Plan disaster mitigation.
  • Plan and implement Exchange Server 2013 backup.
  • Plan and implement Exchange Server 2013 recovery.

Module 8: Planning and Configuring Message Transport
This module explains how to plan and configure message transport in an Exchange Server 2013 organization.

Lessons

  • Overview of Message Transport and Routing
  • Planning and Configuring Message Transport
  • Managing Transport Rules

Lab : Planning and Configuring Message Transport

After completing this module, students will be able to:

  • Describe message transport in Exchange Server 2013.
  • Plan and configure message transport.
  • Manage transport rules.

Module 9: Planning and Configuring Message Hygiene
This module explains how to plan messaging security, implement an antivirus and anti-spam solution for Exchange Server 2013.

Lessons

  • Planning Messaging Security
  • Implementing an Antivirus Solution for Exchange Server 2013
  • Implementing an Anti-Spam Solution for Exchange Server 2013

Lab : Planning and Configuring Message Security

After completing this module, students will be able to:

  • Plan messaging security.
  • Implement an antivirus solution for Exchange Server 2013.
  • Implement an anti-spam solution for Exchange Server 2013.

Module 10: Planning and Configuring Administrative Security and Auditing
This module explains how to configure role-based access control (RBAC) permissions and configure audit logging.

Lessons

  • Configuring Role-Based Access Control
  • Configuring Audit Logging

Lab : Configuring Administrative Security and Auditing

After completing this module, students will be able to:

  • Configure RBAC permissions.
  • Configure audit logging.

Module 11: Monitoring and Troubleshooting Microsoft Exchange Server 2013
This module explains how to monitor, maintain, and troubleshoot your Exchange Server 2013 environment.

Lessons

  • Monitoring Exchange Server 2013
  • Maintaining Exchange Server 2013
  • Troubleshooting Exchange Server 2013

Lab : Monitoring and Troubleshooting Exchange Server 2013

After completing this module, students will be able to:

  • Monitor Exchange Server 2013.
  • Maintain Exchange Server 2013.
  • Troubleshoot Exchange Server 2013.

 

2. Advanced Solutions of Microsoft Exchange Server 2013

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About this Course

This course will provide you with the knowledge and skills to configure and manage a Microsoft Exchange Server 2013 messaging environment. This course will teach you how to configure Exchange Server 2013, and it will provide guidelines, best practices, and considerations that will help you optimize your Exchange Server deployment.

Audience Profile

This course is intended for people aspiring to be enterprise-level messaging administrators. Others who may take this course include IT generalists and help desk professionals who want to learn about Exchange Server 2013. People coming into the course are expected to have at least 3 years of experience working in the IT field—typically in the areas of network administration, help desk, or system administration. Students are expected to have experience with Exchange Server 2013 or with previous versions of Exchange Server.

In addition, this course is intended as preparation material for IT professionals who are looking to take the exam 70-342A: Microsoft Exchange Server 2013, Advanced Solutions, as a stand-alone, or as part of the requirement for the MCSE: Microsoft Exchange Server 2013 certification.

At Course Completion

After completing this course, students will be able to:

  • Design and implement Exchange Server 2013 Unified Messaging.
  • Design and implement site resiliency for Exchange Server 2013.
  • Plan a virtualization strategy for Exchange Server 2013 roles.
  • Design and implement message transport security.
  • Design and implement message retention in Exchange Server 2013.
  • Design and implement messaging compliance.
  • Design and implement administrative security in an Exchange Server 2013 environment.
  • Use the Windows PowerShell® 3.0 command-line interface to manage Exchange Server 2013.
  • Design and implement integration with Exchange Online.
  • Design and implement messaging coexistence.
  • Design and implement Exchange Server migrations from non-Exchange messaging systems, and upgrades from previous Exchange Server versions.

Prerequisites

In addition to their professional experience, students who attend this training should already have the following technical knowledge:

  • Passed 70-341: Core Solutions of Microsoft Exchange Server 2013, or equivalent
  • Minimum of two years of experience working with Exchange Server
  • Minimum of six months of experience working with Exchange Server 2010 or Exchange Server 2013
  • Minimum of two years of experience administering Windows Server, including Windows Server 2008 R2 or Windows Server 2012
  • Minimum of two years of experience working with Active Directory
  • Minimum of two years of experience working with name resolution, including DNS
  • Experience working with certificates, including public key infrastructure (PKI) certificates
  • Experience working with Windows PowerShell

Students who attend this training can meet the prerequisites by attending the following courses, or by obtaining equivalent knowledge and skills:

  • Core Solutions of Microsoft Exchange Server 2013

Course Outline

Module 1: Overview of Exchange Server 2013 Unified Messaging
This module explains the basic concept of Unified Messaging in Exchange Server 2013.

Lessons

  • Lesson 1: Telephony technologies overview
  • Lesson 2: Unified Messaging in Exchange Server 2013
  • Lesson 3: Unified Messaging components

Lab : Unified Messaging Overview

After completing this module, students will be able to explain the basic concept of Unified Messaging in Exchange Server 2013.

Module 2: Designing and implementing Exchange Server 2013 Unified Messaging
This module explains how to design and implement Exchange Server 2013 Unified Messaging.

Lessons

  • Lesson 1: Designing a Unified Messaging deployment
  • Lesson 2: Deploying and configuring Unified Messaging components
  • Lesson 3: Integrating Exchange Server 2013 Unified Messaging with Lync

Lab : Designing and Implementing Exchange Server 2013 Unified Messaging

After completing this module, students will be able to design and implement Exchange Server 2013 Unified
Messaging.

Module 3: Designing and implementing site resiliency
This module explains how to design and implement site resiliency for Exchange Server 2013.

Lessons

  • Lesson 1: Site resiliency in Exchange Server 2013
  • Lesson 2: Planning a site resilient implementation
  • Lesson 3: Implementing site resiliency

Lab : Designing and implementing site resiliency

After completing this module, students will be able to design and implement site resiliency for Exchange Server 2013.

Module 4: Planning virtualization for Exchange Server 2013
This module explains how to plan a virtualization strategy for Exchange Server 2013 roles.

Lessons

  • Lesson 1: Hyper-V 3.0 overview
  • Lesson 2: Virtualizing Exchange Server 2013 server roles

Lab : Planning virtualization of Exchange Server roles

After completing this module, students will be able to plan a virtualization strategy for Exchange Server 2013 roles.

Module 5: Designing and implementing message transport security
This module explains how to design and implement message transport security.

Lessons

  • Lesson 1: Overview of policy and compliance requirements
  • Lesson 2: Designing and implementing transport compliance
  • Lesson 3: Designing and implementing AD RMS integration with Exchange Server 2013

Lab : Designing and implementing message transport security

After completing this module, students will be able to design and implement message transport security.

Module 6: Designing and implementing message retention
This module explains how to design and implement message retention in Exchange Server 2013.

Lessons

  • Lesson 1: Message records management and archiving overview
  • Lesson 2: Designing in-place archiving
  • Lesson 3: Designing and implementing message retention

Lab : Designing and implementing message retention

After completing this module, students will be able to design and implement message retention in Exchange Server 2013.

Module 7: Designing and implementing messaging compliance
This module explains how to design and implement messaging compliance.

Lessons

  • Lesson 1: Designing and implementing data loss prevention
  • Lesson 2: Designing and implementing an in-place hold
  • Lesson 3: Designing and implementing in-place e-discovery

Lab : Designing and implementing messaging compliance

After completing this module, students will be able to design and implement messaging compliance.

Module 8: Designing and implementing administrative security and auditing
This module explains how to design and implement administrative security in an Exchange Server 2013 environment.

Lessons

  • Lesson 1: Designing and implementing role based access control
  • Lesson 2: Designing and implementing split permissions
  • Lesson 3: Planning and implementing audit logging

Lab : Designing and implementing administrative security and auditing

After completing this module, students will be able to design and implement administrative security in an Exchange Server 2013 environment.

Module 9: Managing Exchange Server 2013 with Exchange Management Shell
This module explains how to use Windows PowerShell 3.0 to manage Exchange Server 2013.

Lessons

  • Lesson 1: Overview of Windows PowerShell 3.0
  • Lesson 2: Using Exchange Management Shell to manage Exchange Server recipients
  • Lesson 3: Managing Exchange Server 2013 with Exchange Management Shell

Lab : Managing Exchange Server 2013 with Exchange Management Shell

After completing this module, students will be able to use Windows PowerShell 3.0 to manage Exchange Server 2013.

Module 10: Designing and implementing integration with Exchange Online
This module explains how to design and implement integration with Exchange Online.

Lessons

  • Lesson 1: Planning for Exchange Online
  • Lesson 2: Planning and implementing the migration to Exchange Online
  • Lesson 3: Planning coexistence with Exchange Online

Lab : Designing integration with Exchange Online

After completing this module, students will be able to design and implement integration with Exchange Online.

Module 11: Designing and implementing messaging coexistence
This module explains how to design and implement messaging coexistence.

Lessons

  • Lesson 1: Designing and implementing federation
  • Lesson 2: Designing coexistence between Exchange organizations
  • Lesson 3: Designing and implementing cross-forest mailbox moves

Lab : Implementing messaging coexistence

After completing this module, students will be able to design and implement messaging coexistence.

Module 12: Designing and implementing Exchange Server migrations and upgrades
This module explains how to design and implement Exchange Server migrations from non-Exchange messaging systems, and upgrades from previous Exchange Server versions.

Lessons

  • Lesson 1: Designing migration from non-Exchange email systems
  • Lesson 2: Planning the upgrade from previous Exchange versions
  • Lesson 3: Implementing the migration from previous Exchange versions

Lab : Designing and implementing Exchange Server migrations

After completing this module, students will be able to design and implement Exchange Server migrations from non-Exchange messaging systems, and upgrades from previous Exchange Server versions.


1.Configuring, Managing and Troubleshooting Microsoft® Exchange Server 2010 Service Pack 2

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Course Outline

Module 1: Deploying Microsoft Exchange Server 2010
This module describes how to prepare for, and perform, an installation of Exchange Server 2010. This module also provides details on the Exchange Server 2010 deployment.

Lessons

  • Overview of Exchange Server 2010 Requirements
  • Installing Exchange Server 2010 Server Roles
  • Completing an Exchange Server 2010 Installation

Lab : Installing Exchange Server 2010Lab : Verifying an Exchange Server 2010 Installation

After completing this module, students will be able to:

  • Describe Exchange Server 2010 requirements.
  • Install the Exchange Server 2010 server roles.
  • Complete an Exchange Server 2010 installation.

Module 2: Configuring Mailbox Servers
This module describes the Exchange Management Console and Exchange Management Shell management tools. This module also describes the Mailbox server role, some of the new Exchange Server 2010 features, and the most common Mailbox server role post-installation tasks. The module concludes with a discussion about public-folder configuration and usage.

Lessons

  • Overview of Exchange Server 2010 Administrative Tools
  • Configuring Mailbox Server Roles
  • Configuring Public Folders

Lab : Configuring Mailbox Servers

  • After completing this module, students will be able to:
  • Describe the Exchange Server 2010 administrative tools.
  • Configure mailbox server roles.
  • Configure public folders.

Module 3: Managing Recipient Objects
This module describes how you can manage recipient objects, address policies, and address lists in Exchange Server 2010, and the procedures for performing bulk management tasks in Exchange Management Shell.

Lessons

  • Managing Mailboxes
  • Managing Other Recipients
  • Configuring Email Address Policies
  • Configuring Address Lists and Address Book Policies
  • Performing Bulk Recipient Management Tasks

Lab : Mana
ging Exchange Recipients

After completing this module, students will be able to:

  • Manage mailboxes in Exchange Server 2010.
  • Manage other recipients in Exchange Server 2010.
  • Configure email address policies.
  • Configure address lists and address book policies.
  • Perform bulk recipient management tasks.

Module 4: Managing Client Access
This module describes how to implement the Client Access server role in Exchange Server 2010.

Lessons

  • Configuring the Client Access Server Role
  • Configuring Client Access Services for Outlook Clients
  • Configuring Outlook Web App
  • Configuring Mobile Messaging

Lab : Configuring Client Access Servers for Outlook Anywhere AccessLab : Configuring Client Access Servers for Outlook Web App and Exchange ActiveSync

After completing this module, students will be able to:

  • Configure the Client Access server role.
  • Configure Client Access services for Outlook Clients.
  • Configure Outlook Web App.
  • Configure mobile messaging.

Module 5: Managing Message Transport
This module describes how to manage message transport in Exchange Server 2010, which includes topics such as components of message transport, how Exchange Server 2010 routes messages, and how you can troubleshoot message-transport issues. Additionally, this module provides details on deploying the Exchange Server 2010 Hub Transport server.

Lessons

  • Overview of Message Transport
  • Configuring Message Transport

Lab : Managing Message Transport

After completing this module, students will be able to:

  • Describe message transport in Exchange Server 2010.
  • Configure message transport.

Module 6: Implementing Messaging Security
This module describes how to plan for and deploy an Exchange Server 2010 Edge Transport server role, and the security issues related to the deployment. Additionally, it describes how to configure secure Simple Mail Transfer Protocol (SMTP) messaging as well as Domain Security.

Lessons

  • Deploying Edge Transport Servers
  • Deploying an Antivirus Solution
  • Configuring an Anti-Spam Solution
  • Configuring Secure SMTP Messaging

Lab : Configuring Edge Transport Servers and Forefront Protection 2010 for Exchange ServerLab : Implementing Anti-Spam Solutions

After completing this module, students will be able to:

  • Deploy Edge Transport servers.
  • Deploy an antivirus solution.
  • Configure an anti-spam solution.
  • Configure secure SMTP messaging.

Module 7: Implementing High Availability
This module describes the high-availability technology built into Exchange Server 2010 and some of the outside factors that affect highly available solutions. This module provides details about how to deploy highly available mailbox databases as well as other Exchange Server 2010 server roles.

Lessons

  • Overview of High Availability Options
  • Configuring Highly Available Mailbox Databases
  • Deploying Highly Available Non-Mailbox Servers
  • Deploying High Availability with Site Resilience

Lab : Implementing High Availability

After completing this module, students will be able to:

  • Describe high availability options.
  • Configure highly available mailbox databases.
  • Deploy highly available non-Mailbox servers.

Module 8: Implementing Backup and Recovery
This module describes the Exchange Server 2010 backup and restore features, and what you should consider when creating a backup plan.

Lessons

  • Planning Backup and Recovery
  • Backing Up Exchange Server 2010
  • Restoring Exchange Server 2010

Lab : Implementing Backup and Recovery

After completing this module, students will be able to:

  • Plan backup and recovery.
  • Backup Exchange Server 2010.
  • Restore Exchange Server 2010.

Module 9: Configuring Messaging Policy and Compliance
This module describes how to configure the Exchange Server 2010 messaging policy and compliance features.

Lessons

  • Introducing Messaging Policy and Compliance
  • Configuring Transport Rules
  • Configuring Journaling and Multi-Mailbox Search
  • Configuring Personal Archives
  • Configuring Messaging Records Management

Lab : Configuring Transport Rules, Journal Rules, and Multi-Mailbox SearchLab : Configuring Personal Archives and Retention Policies

After completing this module, students will be able to:

  • Describe messaging policy and compliance.
  • Configure transport rules.
  • Configure journaling and Multi-Mailbox Search.
  • Configure messaging records management.
  • Configure Personal Archives.

Module 10: Securing Microsoft Exchange Server 2010
This module describes how to secure your Exchange Server deployment by configuring administrative permissions and auditing and configuring secure access to the Exchange Server environment from the Internet.

Lessons

  • Configuring Role Based Access Control
  • Configuring Audit Logging
  • Configuring Secure Internet Access

Lab : Securing Exchange Server 2010

After completing this module, students will be able to:

  • Configure role based access control permissions.
  • Configure security for Exchange Server 2010 server roles.
  • Configure secure Internet access.

Module 11: Maintaining Microsoft Exchange Server 2010
This module describes how to monitor and maintain your Exchange Server environment. Additionally, it describes troubleshooting techniques for fixing problems that may arise.

Lessons

  • Monitoring Exchange Server 2010
  • Maintaining Exchange Server 2010
  • Troubleshooting Exchange Server 2010

Lab : Maintaining Exchange Server 2010

After completing this module, students will be able to:

  • Monitor Exchange Server 2010.
  • Maintain Exchange Server 2010.
  • Troubleshoot Exchange Server 2010.

Module 12: Upgrading from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010
This module describes the options that organizations have when they choose to implement Exchange Server 2010. Additionally, it describes how to transition an existing Exchange Server 2003 or Exchange Server 2007 organization to Exchange Server 2010.

Lessons

  • Overview of Upgrading to Exchange Server 2010
  • Upgrading from Exchange Server 2003 to Exchange Server 2010
  • Upgrading from Exchange Server 2007 to Exchange Server 2010

Lab : (no lab)

After completing this module, students will be able to:

  • Describe the general Exchange Server 2010 upgrade scenarios and strategies.
  • Upgrade from Exchange Server 2003 to Exchange Server 2010.
  • Upgrade from Exchange Server 2007 to Exchange Server 2010.

Module 13: Implementing Exchange Online with Office 365
This module describes the Exchange Online features and how to integrate an on-premises Exchange Server 2010 deployment with Exchange Online.

Lessons

  • Introduction to Exchange Online
  • Deploying Exchange Online
  • Implementing Federated Delegation

Lab : (no lab)

After completing this module, students will be able to:

  • Describe the features of Exchange Online.
  • Explain how to deploy Exchange Online.
  • Explain how to implement federated delegation.

Additional Reading
To help you prepare for this class, review the following resources:

  • Microsoft Exchange Server 2010 Online Help documentation
  • Microsoft Exchange Server 2010 Administrator’s Pocket Consultant by William R. Stanek.
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2. Updating Your Skills from Microsoft® Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010 SP1

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About this Course

There are two main reasons for the course. Firstly, this course supports the large numbers of customers still running Exchange 2003 or Exchange 2007 in upgrading their skills and environments to Exchange 2010 Service Pack 1 (SP1) and to help drive that adoption. Secondly, this course fills in a skills gap that currently exists in the portfolio and, while the content is not driven by the exam ODs, provide further support for the exams.

1. Upgrading skills to Exchange Server 2010 support within the Exchange Portfolio: The primary reason for the course development is to provide a single course to allow IT professionals who are currently experienced in and are running Exchange 2003 or Exchange 2007 environments, a fast-track method to upgrade their skills and to enable them to upgrade to Exchange 2010 SP1 and help drive that technology adoption, without having to take the other two Exchange 2010 courses and 10 days of training.

2. To fill a skills gap and provide further support for Exchange Server 2010 exams: The course will provide an accelerated skills-upgrade path and also provide additional support for the two Exchange Server 2010 exams, both of which are listed below. This course is not a direct mapping to the below exams; however, it is intended as an additional support for elements within these exams.
Exam 70-662 : TS : Exchange Server 2010, Configuring
Exam 70-663 : PRO : Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010

Audience Profile

This course is intended for IT professionals experienced with the technologies included in Microsoft Exchange Server 2003 or Exchange Server 2007. Students wishing to take this course should have a Technology Specialist or equivalent certification, or equivalent knowledge and experience, and be looking to upgrade their skills to Exchange Server 2010.
This IT professional is the senior administrator, or “engineer” who acts as a technical lead over a team of administrators. This person is a third level of support in addition to the Exchange Recipient Administrator, which is the first level, and the Exchange Server Administrator, which is the second level. In an effort to ensure that end users have the best possible messaging experience, this person also evaluates new technologies and tools.

The candidate is responsible for planning and deploying Exchange servers in an enterprise environment. He or she should have a minimum of two years of experience administering, deploying, managing, monitoring, upgrading, migrating, and designing Exchange Server.

At Course Completion

After completing this course, students will be able to:

Describe the new Exchange Server 2010 features as compared to Exchange Server 2003 and Exchange Server 2007.
Install and deploy Exchange Server 2010 in an Exchange Server organization.
Configure Mailbox servers and Mailbox server components.
Manage recipient objects, including migrating recipients from previous versions of Exchange Server to Exchange Server 2010.
Migrate client access services from previous versions of Exchange Server, and configure the Client Access server role in Exchange Server 2010.
Migrate message transport from previous versions of Exchange Server, and configure message transport in Exchange Server 2010.
Configure the secure flow of messages between the Exchange Server organization and the internet.
Implement a high availability solution for Mailbox servers and other server roles in Exchange Server.
Plan and implement a disaster recovery solution for Exchange Server 2010 servers.
Plan and configure messaging compliance.
Migrate Exchange Server permissions to Exchange Server 2010, and configure Exchange Server security.
Monitor and maintain the messaging system.
Upgrade an Exchange Server 2007 organization to Exchange Server 2010.

Prerequisites

Before attending this course, students must have:
A MCSE in the Windows Server® 2003 operating system or TS qualification in Exchange Server 2007 with Exam 70-236 : TS : Exchange Server 2007, Configuring.
Windows Server 2008 Technology Specialist Skills.
At least two years administering Exchange Server 2003 or Exchange Server 2007.

Course Outline

Module 1: Introducing Microsoft Exchange Server 2010
This module describes the new Exchange Server 2010 features as compared to the Exchange Server 2003 and Exchange Server 2007 features.
This module will cover the new features and terminology in two lessons, one of which will describe what is new since Exchange Server 2003. The other lesson will describe what is new since Exchange Server 2007. By covering this material at a high level early in the course, we can decrease some of the gaps in knowledge between the Exchange Server 2003 administrators and the Exchange Server 2007 administrators.
This module will also provide a high-level view of the steps required to migrate from previous Exchange Server versions to Exchange Server 2010. The purpose of this information is to provide a context for the following modules.

Lessons

  • New Exchange Server 2010 Features for Exchange Server 2003 Administrators
  • New Exchange Server 2010 Features for Exchange Server 2007 Administrators
  • Upgrading to Exchange Server 2010

Lab : Planning Hardware Requirements for Microsoft Exchange Server 2010

After completing this module, students will be able to:

  • Identify new features and enhancements in Exchange Server 2010 for Exchange Server 2003 administrators.
  • Identify new features and enhancements in Exchange Server 2010 for Exchange Server 2007 administrators.
  • Plan an upgrade of your existing Exchange Server organization to Exchange Server 2010.

Module 2: Deploying Microsoft Exchange Server 2010
This module explains how to install and deploy Exchange Server 2010 in an Exchange Server organization.

Lessons

  • Installing Exchange Server 2010 SP1
  • Verifying the Exchange Server 2010 Installation

Lab : Installing Exchange Server 2010 SP1Lab : Verifying the Exchange Server 2010 SP1 Installation

After completing this module, students will be able to:

  • Perform an Exchange Server 2010 SP1 installation.
  • Verify Exchange Server installation and integration with Exchange Server 2003 and Exchange Server 2007 environments.

Module 3: Configuring Mailbox Servers
This module explains how to configure Mailbox servers and Mailbox server components.

Lessons

  • Upgrading the Mailbox Server Role
  • Configuring Mailbox Server Roles
  • Configuring Public Folders and Public Folder Databases in Exchange Server 2010

Lab : Configuring Mailbox Servers

After completing this module, students will be able to:

  • Understand the coexistence of Exchange 2010 Mailbox server role with previous versions of Exchange Server during the upgrade process.
  • Configure the Exchange 2010 Mailbox server role.
  • Configure public folders and public folder databases

Module 4: Managing Recipient Objects
This module explains how to manage recipient objects, including migrating recipients from previous versions of Exchange Server to Exchange Server 2010.

Lessons

  • Managing Mailboxes in Exchange Server 2010
  • Configuring Mail Users, Mail Contacts, and Distribution Groups in Exchange Server 2010
  • Configuring Email Address Policies and Address Lists in Exchange Server 2010
  • Performing Bulk
    Recipient Management Tasks in Exchange Server 2010

Lab : Managing Exchange Server Recipients

After completing this module, students will be able to:

  • Manage mailboxes in Exchange Server 2010.
  • Configure mail users, mail contacts, and distribution groups in Exchange Server 2010.
  • Configure email address policies and address lists in Exchange Server 2010.
  • Perform bulk recipient management tasks in Exchange Server 2010.

Module 5: Managing Client Access
This module explains how to migrate client access services from Exchange Server 2003 and configure the Client Access server role in Exchange Server 2010.

Lessons

  • Upgrading the Client Access Server Role
  • Configuring the Client Access Server Role
  • Configuring Client Access Servers for Outlook Clients
  • Configuring Microsoft Outlook Web App
  • Configuring Mobile Messaging

Lab : Upgrading and Configuring Client Access ServersLab : Configuring Client Access Servers for Outlook Web App and Exchange ActiveSync

After completing this module, students will be able to:

  • Upgrade the Client Access server role.
  • Configure the Client Access server role.
  • Configure Client Access servers for Microsoft Office Outlook Clients.
  • Configure Microsoft Outlook Web App.
  • Configure mobile messaging.

Module 6: Managing Message Transport
This module explains how to migrate message transport from previous versions of Exchange Server and configure message transport in Exchange Server 2010.

Lessons

  • Overview of Message Transport
  • Configuring Message Transport

Lab : Migrating and Managing Message Transport

After completing this module, students will be able to:

  • Describe message transport in Exchange Server 2010.
  • Explain how to configure message transport in Exchange Server 2010.

Module 7: Implementing Messaging Security
This module explains how to configure the secure flow of messages between the Exchange Server organization and the Internet.

Lessons

  • Deploying Edge Transport Servers
  • Deploying an Antivirus Solution
  • Configuring an Anti-Spam Solution
  • Configuring Secure SMTP Messaging

Lab : Configuring Edge Transport Servers and Forefront Protection 2010 for Exchange ServerLab : Configuring Anti-Spam Filtering

After completing this module, students will be able to:

  • Deploy Edge Transport servers.
  • Deploy an antivirus solution.
  • Configure an anti-spam solution.
  • Configure secure SMTP messaging.

Module 8: Implementing High Availability
This module explains how to implement a high availability solution for Mailbox servers and other server roles in Exchange Server.

Lessons

  • Configuring Highly Available Mailbox Databases
  • Deploying Highly Available Non-Mailbox Servers
  • Deploying High Availability with Site Resilience

Lab : Implementing High Availability

After completing this module, students will be able to:

  • Configure highly available mailbox databases.
  • Deploy highly available non-Mailbox servers.
  • Deploy high availability with site resilience.

Module 9: Implementing Backup and Recovery
This module describes how to plan and implement a disaster recovery solution for Exchange Server 2010 servers.

Lessons

  • Planning Backup and Recovery
  • Backing Up Exchange Server 2010
  • Recovering from Disasters

Lab : Implementing Backup and Recovery

After completing this module, students will be able to:

  • Plan backup and recovery.
  • Back up Exchange Server 2010.
  • Recover from disasters.

Module 10: Configuring Messaging Policy and Compliance
This module explains how to plan and configure messaging compliance.

Lessons

  • Introducing Messaging Policy and Compliance
  • Configuring Transport Rules
  • Configuring Journaling and Multi-Mailbox Search
  • Configuring Archive Mailboxes
  • Configuring Retention and Archive Policies

Lab : Configuring Transport Rules, Journal Rules, and Multi-Mailbox SearchLab : Configuring Archive Mailboxes and Retention Policies

After completing this module, students will be able to:

  • Describe messaging policy and compliance.
  • Configure transport rules.
  • Configure journaling and Multi-Mailbox Search.
  • Configure archive mailboxes.
  • Configure Retention and Archive Policies.

Module 11: Securing Microsoft Exchange Server 2010
This module explains how to configure Exchange Server security.

Lessons

  • Configuring Role-Based Access Control
  • Configuring Audit Logging
  • Configuring Secure Internet Access

Lab : Securing Exchange Server 2010

After completing this module, students will be able to:

  • Configure RBAC permissions.
  • Configure audit logging.
  • Configure secure Internet access.

Module 12: Monitoring and Troubleshooting Microsoft Exchange Server 2010
This module explains how to monitor and maintain the messaging system.

Lessons

  • Monitoring Exchange Server 2010
  • Troubleshooting Exchange Server 2010

Lab : Monitoring and Troubleshooting Exchange Server 2010

After completing this module, students will be able to:

  • Monitor Exchange Server 2010.
  • Troubleshoot Exchange Server 2010.

Module 13: Upgrading from Microsoft Exchange Server 2007 to Exchange Server 2010
This module explains how to upgrade an Exchange Server 2007 organization to Exchange Server 2010.

Lessons

  • Upgrading from Exchange Server 2007 to Exchange Server 2010

Lab : Upgrading from Exchange Server 2007 to Exchange Server 2010

After completing this module, students will be able to:

  • Upgrade from Exchange Server 2007 to Exchange Server 2010.

Module 14: Appendix A: Understanding and Planning for Microsoft Exchange Online
This module explains how to plan for, migrate to, and manage Exchange Online. This module also explains how to implement Federated Delegation.

Lessons

  • Planning for Exchange Online
  • Migrating to and Managing Exchange Online
  • Implementing Federated Delegation

3. Designing and Deploying Messaging Solutions with Microsoft® Exchange Server 2010 Service Pack 2

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About this Course

This five-day, instructor-led course provides you with the knowledge and skills to design and deploy messaging solutions with Microsoft Exchange Server 2010. This course describes how to gather requirements for a messaging solution and then design the integration of Exchange Server 2010 with the current infrastructure. The course then covers how to plan and deploy the various server roles in Exchange Server 2010. You will explore the various options for implementing messaging security, policies, and compliance. The course also examines the high availability and disaster recovery options and how to develop a troubleshooting plan. Finally, the course describes how to plan the transition from earlier versions of Exchange Server to Exchange Server 2010 and the integration of Exchange Server 2010 with other messaging systems, including with Microsoft Office 365.

Audience Profile

This course is intended for IT professionals who are responsible for the Exchange Server messaging environment in an enterprise. This IT professional is the senior administrator, or “engineer,” who acts as a technical lead over a team of administrators. This person is a third level of support in addition to the Exchange Recipient Administrat
or, who is the first level, and the Exchange Server Administrator, who is the second level. In an effort to ensure that end users have the best possible messaging experience, this person also evaluates new technologies and tools.

The candidate is responsible for planning and deploying the Exchange servers in an enterprise environment. He or she should have a minimum of two years of experience administering, deploying, managing, monitoring, upgrading, migrating, and designing Exchange Server.

At Course Completion

  • Gather the information required to design a messaging system.
  • Design the integration of Exchange Server with the current infrastructure.
  • Design the deployment of the Mailbox server services in Exchange Server 2010.
  • Design the Client Access server deployment.
  • Design the Hub Transport server and Edge Transport server deployments.
  • Plan and deploy messaging security.
  • Plan and deploy a messaging policy and compliance solution.
  • Plan a highly available Exchange Server 2010 deployment.
  • Plan a disaster recovery solution in Exchange Server 2010.
  • Develop a plan for monitoring and troubleshooting the Exchange Server environment.
  • Plan and implement a transition from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010.
  • Integrate Exchange Server 2010 with other messaging systems and with federated partners.

Prerequisites

Before attending this course, students must have:

  • At least two years of experience working with Microsoft Exchange Server.
  • At least six months of experience working with Exchange Server 2010 or Exchange Server 2007.
  • At least two years of experience administering the Windows Server® operating system, including Windows Server 2008.
  • At least two years of experience working with Active Directory Domain Services (AD DS).
  • At least two years of experience working with name resolution, including DNS.
  • Experience working with certificates, including Public Key Infrastructure (PKI) certificates.
  • Experience working with the Windows PowerShell® command-line interface.

Course Outline

Module 1: Introduction to Designing a Microsoft Exchange Server 2010 Deployment
This module explains how to gather business and technical requirements, and information about the current messaging system, to prepare for designing a messaging system. It also provides an overview of Service Level Management and how it can impact the design of the messaging system.

Lessons

  • Gathering Business Requirements
  • Identifying Additional Requirements
  • Introduction to Service Level Management
  • Analyzing the Current Messaging Environment

Lab : Introduction to Designing an Exchange Server 2010 Deployment

After completing this module, students will be able to:

  • Gather business requirements for an organization.
  • Identify additional requirements.
  • Describe service level management.
  • Analyze the current messaging environment.

Module 2: Designing Microsoft Exchange Server 2010 Integration with the Current Infrastructure
This module explains how to design the integration of Exchange Server with the current infrastructure. It describes how to design the network infrastructure, the Active Directory infrastructure, and the DNS infrastructure. Additionally, this module explains how to plan the administration of Exchange Server 2010.

Lessons

  • Designing the Network Infrastructure
  • Designing the Active Directory Infrastructure
  • Designing the DNS Infrastructure
  • Planning Exchange Server Administration

Lab : Designing Exchange Server Integration with the Current Infrastructure

After completing this module, students will be able to:

  • Design the network infrastructure.
  • Design the Active Directory infrastructure.
  • Design the DNS infrastructure.
  • Plan Exchange Server Administration.

Module 3: Planning and Deploying Mailbox Services
This module explains how to design the deployment of the Mailbox server services in Exchange Server 2010. It provides an overview of the Mailbox services in Exchange Server 2010. The module then describes how to design Mailbox server, recipient management, and a public folder architecture.

Lessons

  • Overview of Mailbox Services in Exchange Server 2010
  • Designing Mailbox Servers
  • Designing Recipient Management
  • Designing Public Folder Architecture

Lab : Planning and Deploying Mailbox Services

After completing this module, students will be able to:

  • Describe mailbox services in Exchange Server 2010.
  • Design Mailbox servers.
  • Design recipient management.
  • Design public folder architecture.

Module 4: Planning and Deploying Client Access Services in Exchange Server 2010
This module explains how to plan and deploy client access services in Exchange Server 2010. It provides an overview of the Client Access server role and then describes how to design the Client Access server deployment, client access, and client access policies.

Lessons

  • Overview of the Client Access Server Role
  • Designing the Client Access Server Deployment
  • Designing Client Access
  • Designing Client Access Policies

Lab : Planning and Deploying Client Access Services in Exchange Server 2010

After completing this module, students will be able to:

  • Describe how the Client Access server role works.
  • Design the Client Access server deployment.
  • Design access for messaging clients.
  • Design policies for managing client access.

Module 5: Planning and Deploying Message Transport in Exchange Server 2010
This module explains how to design the Hub Transport server and Edge Transport Server deployments. It also describes how to design message routing in Exchange Server 2010. The module then explains how to design the Hub Transport servers and the Edge Transport servers.

Lessons

  • Designing Message Routing for Exchange Server 2010
  • Designing Hub Transport Servers
  • Designing the Message Routing Perimeter

Lab : Planning and Deploying Message Transport in Exchange Server 2010

After completing this module, students will be able to:

  • Design message routing for Exchange Server 2010.
  • Design Hub Transport servers.
  • Design the message routing perimeter.

Module 6: Planning and Deploying Messaging Security
This module explains how to plan and deploy messaging security. It describes how to design message security restrictions, SMTP connector security, and explains how to secure message routing between partner organizations. The module then describes how to design antivirus and anti-spam solutions.

Lessons

  • Designing Message Security
  • Designing Antivirus and Anti-Spam Solutions

Lab : Planning and Deploying Messaging Security

After completing this module, students will be able to:

  • Design message security.
  • Design antivirus and anti-spam solutions.

Module 7: Planning and Deploying Messaging Compliance
This module explains how to plan and deploy a messaging policy and compliance solution. It describes how to design transport rules, message classifications, and message moderation. Then the module describes how to design the AD RMS integration with Exchange Server 2010. Finally, the module explains how to design message journaling, archiving, and messaging records management.

Lessons

  • Designing Transport Compliance
  • Designing AD RMS Integration with Exchange Server 2010< /li>
  • Designing Message Journaling and Archiving
  • Designing Messaging Records Management

Lab : Planning and Deploying Messaging Compliance

After completing this module, students will be able to:

  • Design transport compliance.
  • Design Active Directory Rights Management Services (AD RMS) integration with Exchange Server 2010.
  • Design message journaling and archiving.
  • Design messaging records management.

Module 8: Planning and Deploying High Availability
This module explains how to plan a highly available Exchange Server 2010 deployment. It provides an introduction to high availability in Exchange Server 2010. It also describes how to design high availability for mailbox databases and the other Exchange Server 2010 server roles. Finally, the module explains how to design site resilience.

Lessons

  • Introduction to High Availability Planning in Exchange Server 2010
  • Designing High Availability for Mailbox Databases
  • Designing High Availability for Other Server Roles
  • Designing Site Resilience

Lab : Planning and Deploying High Availability

After completing this module, students will be able to:

  • Describe high availability planning in Exchange Server 2010.
  • Design high availability for mailbox databases.
  • Design high availability for non-Mailbox server roles.
  • Design site resilience.

Module 9: Planning a Disaster Recovery Solution
This module explains how to plan a disaster recovery solution for Exchange Server 2010. It describes how to plan for disaster mitigation and then explains how to design Exchange Server backup and recovery.

Lessons

  • Planning for Disaster Mitigation
  • Planning Exchange Server Backup
  • Planning Exchange Server Recovery

Lab : Planning a Disaster Recovery Solution

After completing this module, students will be able to:

  • Plan for disaster mitigation.
  • Plan Exchange Server backup.
  • Plan Exchange Server recovery.

Module 10: Planning Microsoft Exchange Server 2010 Monitoring and Troubleshooting
This module explains how to develop a plan for monitoring and troubleshooting the Exchange Server environment. It first describes the various options for monitoring the different server roles in Exchange Server 2010. The module then describes the available troubleshooting tools and explains how to plan for troubleshooting issues in message delivery, client access, and databases.

Lessons

  • Planning Exchange Server Monitoring
  • Planning Exchange Server Troubleshooting

Lab : Planning Exchange Server 2010 Monitoring and Troubleshooting

After completing this module, students will be able to:

  • Plan Exchange Server monitoring.
  • Plan Exchange Server troubleshooting.

Module 11: Upgrading to Microsoft Exchange Server 2010
This module explains how to plan and implement an upgrade from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010. It first provides an overview of the various upgrading scenarios. The module then describes how to plan the upgrade from Exchange Server 2003 to Exchange Server 2010 and from Exchange Server 2007 to Exchange Server 2010.

Lessons

  • Overview of Upgrading to Exchange Server 2010
  • Planning the Upgrade from Exchange Server 2003 to Exchange Server 2010
  • Planning the Upgrade from Exchange Server 2007 to Exchange Server 2010

Lab : Upgrading to Exchange Server 2010

After completing module, students will be able to:

  • Describe the general Exchange Server 2010 upgrade scenarios and strategies.
  • Plan the upgrade from Exchange Server 2003 to Exchange Server 2010.
  • Plan the upgrade from Exchange Server 2007 to Exchange Server 2010.

Module 12: Integrating Microsoft Exchange Server 2010 with Other Messaging Systems
This module explains how to integrate Exchange Server 2010 with other messaging systems and with federated partners. It first describes the various coexistence scenarios and then explains how to design Exchange Server 2010 integration with other messaging systems. The modules also describes how to design the integration of Exchange Server 2010 with federated partners and with Exchange Online.

Lessons

  • Designing Exchange Server 2010 Integration with Other Messaging Systems
  • Designing Exchange Server 2010 Integration with Federated Partners
  • Designing Exchange Server 2010 Integration with Exchange Online

Lab : Integrating Exchange Server 2010 with Other Messaging Systems

After completing this module, students will be able to:

  • Design Exchange Server 2010 integration with other messaging systems.
  • Design Exchange Server 2010 integration with federated partners.
  • Design Exchange Server 2010 integration with Microsoft Exchange Online.

Additional Reading
To help you prepare for this class, review the following resources:
Course 10135A


4. Planning, Deploying, and Managing Microsoft® Exchange Server 2010 Unified Messaging

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About this Course

This course provides information on planning and managing Microsoft® Exchange Server 2010 Unified Messaging (UM) deployments. The course addresses such topics as new features, upgrading from Microsoft Exchange Server 2007 UM to Exchange Server 2010 UM, Microsoft Office Communications  Server 2007 integration, and tools and processes to support Unified Messaging planning, installation/setup, and implementation.

Audience Profile

This course is intended for customers who have a prior understanding of Exchange Server 2007 Unified Messaging features and functionality. The course is also targeted at early adopters of Exchange Server 2010 who need information on new features, deployment concerns, prerequisites, and best practices. This includes Consultants, Architects, and IT Professionals in the field who need detailed information on the tools and processes available to support Exchange Unified Messaging.

At Course Completion

After completing this course, students will be able to:

  • Make use of the new features available in Exchange Server 2010 Unified Messaging.
  • Identify Unified Messaging deployment planning concerns, including prerequisites and deployment scenarios.
  • Describe the considerations involved in deploying an Exchange Server 2010 Unified Messaging solution.
  • Determine which deployment type best suits their organization’s requirements and understand its impact on deployment tasks and processes.
  • Configure Exchange Server 2010 Unified Messaging components.
  • Implement Exchange Server 2010 Unified Messaging features and policies.
  • Use Exchange Server 2010 Unified Messaging tools.

Prerequisites

To benefit from this course, students must have:

  • A thorough understanding of Exchange Server 2007 Unified Messaging features and functionality.
  • An understanding of how to install and setup the Exchange Server 2010 Unified Messaging role.
  • General familiarity with Office Communications Server 2007 R2.

Course Outline

Module 1: Overview of Exchange Server 2010 Unified Messaging
This module provides an introduction to new features introduced in the Exchange Server 2010 Unified Messaging service, with particular attention to the new Arbitration Mailbox feature and improved name resolution.

Lessons

  • Lesson 1: Introduction to Exchange Server 2010 Unified Messaging
  • Lesson 2: Overview of Changes to Unified
    Messaging in Exchange Server 2010
  • Lesson 3: Arbitration Mailbox
  • Lesson 4: Improved Name Resolution

After completing this module, students will be able to:

  • Describe the new and enhanced UM features in Exchange Server 2010.
  • Explain the benefits of these new features.
  • Describe the purpose of the new Arbitration Mailbox feature in Exchange Server 2010.
  • Explain how name resolution has been improved in Exchange Server 2010.

Module 2: Exchange Server 2010 Unified Messaging Architecture
This module describes the overall Exchange Server 2010 architecture and the role of the Unified Messaging system within this architecture. The module also describes how to plan your UM server implementation to ensure that your capacity and availability needs are met, and explains how Cisco Call Manager can be integrated with Exchange Server 2010 UM.

Lessons

  • Lesson 1: Exchange Server 2010 Unified Messaging Server Topologies
  • Lesson 2: Exchange Server 2010 Unified Messaging Logical Design
  • Lesson 3: Exchange Server 2010 Unified Messaging Server Capacity Planning
  • Lesson 4: Exchange Server 2010 Unified Messaging Availability
  • Lesson 5: VoIP Gateway Capacity Planning and Ports Calculation
  • Lesson 6: Exchange Server 2010 Unified Messaging Audio Codecs

After completing this module, students will be able to:

  • Explain the role of the Unified Messaging server in the overall Exchange Server 2010 architecture.
  • Describe the various UM server topologies that can be deployed.
  • Plan your UM server implementation to meet your capacity needs.
  • Plan your UM server implementation to meet your availability needs.
  • Explain the role of audio codecs in an Exchange Server 2010 Unified Messaging solution.
  • Describe key components of the Exchange Server 2010 Unified Messaging logical design.

Module 3: Exchange Server 2010 Unified Messaging Setup and Language Support
This module explains the changes in Unified Messaging server Setup in Exchange Server 2010. You will also learn about the extended Unified Messaging internationalization introduced in Exchange Server 2010, as well as changes in language support between Exchange Server 2007 and Exchange Server 2010 Unified Messaging.

Lessons

  • Lesson 1 Changes in Exchange Server 2010 Unified Messaging Setup
  • Lesson 2: Installing the Exchange Server 2010 Unified Messaging Server Role
  • Lesson 3: Internationalization

Lab : Installing a Language PackLab : Removing a Language Pack

After completing this module, students will be able to:

  • Describe changes to UM server setup in Exchange Server 2010.
  • Explain what has changed in language support between Exchange Server 2007 and Exchange Server 2010 Unified Messaging.
  • Install and remove additional language packs.
  • Describe the impact of removing a language pack that is currently being used by a dial plan.
  • Troubleshoot basic language pack–related issues.

Module 4: Upgrading Exchange Server 2007 to Exchange Server 2010 Unified Messaging
This module explains the different scenarios for upgrading from an existing Exchange Server 2007 Unified Messaging environment to an Exchange Server 2010 Unified Messaging environment. The module explains what types of environments are supported, and how calls will be routed in the new mixed environment.

Lessons

  • Lesson 1: Upgrade Requirements and Scenarios
  • Lesson 2: Adding an Exchange Server 2010 UM Server to an Existing Exchange Server 2007 UM Environment
  • Lesson 3: Call Flow After Introducing an Exchange Server 2010 Unified Messaging Server
  • Lesson 4: Migration Issues

Lab : Exploring Exchange Server 2007 Unified Messaging Objects Before and After UpgradeLab : Examining Network Trace for Different Call-routing Scenarios

After completing this module, students will be able to:

  • Describe the requirements for upgrading Exchange Server 2007 Unified Messaging to Exchange Server 2010 Unified Messaging.
  • Add an Exchange Server 2010 UM server to an existing Exchange Server 2007 UM environment.
  • Explain different call-flow scenarios after introducing an Exchange Server 2010 UM server and how to troubleshoot them.

Module 5: Call Answering Rules
This module explains the new Call Answering Rules feature that is introduced in Exchange Server 2010 Unified Messaging. The module describes how Call Answering Rules work, and explains how to administer, configure, and troubleshoot these rules.

Lessons

  • Lesson 1: Call Answering Rules Overview
  • Lesson 2: Administering Call Answering Rules
  • Lesson 3: Troubleshooting Issues with Call Answering Rules

Lab : Working with Call Answering RulesLab : Troubleshooting with MFCMapi

After completing this module, students will be able to:

  • Describe the Call Answering Rules feature and the scenarios that it supports.
  • Administer Call Answering Rules.
  • Troubleshoot issues with Call Answering Rules.

Module 6: Voice Mail Preview
This module introduces the new Voice Mail Preview feature in Exchange Server 2010. The module describes how Voice Mail Preview works and how users can administer the various Voice Mail Preview options.

Lessons

  • Lesson 1: What Is Voice Mail Preview?
  • Lesson 2: Voice Mail Preview User Administration and Experience

Lab : Verifying Voice Mail Preview SettingsLab : Observing How Voice Mail Preview Works and Fails

After completing this module, students will be able to:

  • Describe the benefits of Voice Mail Preview.
  • Describe the architecture of Voice Mail Preview.
  • Enable Voice Mail Preview for users.
  • Understand common Voice Mail Preview failure scenarios.

Module 7: Protected Voice Mail
This module introduces Protected Voice Mail, a new feature in Exchange Server 2010 Unified Messaging that uses Information Rights Management (IRM) to encrypt the contents of voice messages and specify the operations permitted on them.

Lessons

  • Lesson 1: Overview of Protected Voice Mail
  • Lesson 2: Active Directory Rights Management Service
  • Lesson 3: Supported Protected Voice Mail Operations
  • Lesson 4: Implementing Protected Voice Mail

Lab : Configuring RMSLab : Configuring Protected Voice Mail

After completing this module, students will be able to:

  • Describe the features and benefits of Protected Voice Mail.
  • Understand the role of Microsoft Active Directory Rights Management (AD RMS) in Protected Voice Mail.
  • Describe supported Protected Voice Mail scenarios.
  • Implement Protected Voice Mail.

Module 8: Message Waiting Indicator
This module presents an overview of the Message Waiting Indicator feature introduced in Exchange Server 2010.

Lessons

  • Lesson 1: Overview of Message Waiting Indicator
  • Lesson 2: Configuring Message Waiting Indicator
  • Lesson 3: Message Waiting Indicator Design and Support Issues

Lab : Verifying Message Waiting Indicator SettingsLab : Setting Up SMS Text Message Notifications

After completing this module, students will be able to:

  • Explain how the Message Waiting Indicator feature functions in Exchange Server 2010.
  • Configure Message Waiting Indicator settings.
  • Understand common Message Waiting Indicator implementation and support considerations.

Module 9: Faxing with Exchange Server 2010 Unified Messaging
This module explains how Exchange Server 2010 Unified Messaging enables users to receive fax messages in their Exchange Server 2010 mailbox.

Lessons

  • Lesson 1: Overview of Faxing with Exchange Server 2010 Unified Messa
    ging
  • Lesson 2: Configuring Exchange Server 2010 Unified Messaging Faxing

Lab : Verifying Fax ProvisioningLab : Changing Fax Configuration

After completing this module, students will be able to:

  • Understand differences in fax functionality between Exchange Server 2007 Unified Messaging and Exchange Server 2010 Unified Messaging.
  • Describe Unified Messaging fax call flow and its underlying logic.
  • Administer Unified Messaging fax functionality in Exchange Server 2010.

Module 10: Integrating Office Communications Server 2007 R2 with Exchange Server 2010 Unified Messaging
This module presents common integration scenarios that make Exchange Server 2010 Unified Messaging and Office Communications Server 2007 R2 “better together.”

Lessons

  • Lesson 1: Exchange Server 2010 Unified Messaging and Office Communications Server 2007 R2 Integration
  • Lesson 2: Exchange Server 2010 Unified Messaging Integration with Office Communications Server 2007 R2 Enterprise Voice
  • Lesson 3: Office Communications Server 2007 R2 Integration with Outlook Web App

Lab : Integrating Office Communications Server 2007 R2 and the Outlook Web App Chat Feature

After completing this module, students will be able to:

  • Describe the principal Microsoft Exchange Server 2010 Unified Messaging–Office Communications Server 2007 R2 integration scenarios.
  • Explain the steps for deploying an integrated Exchange Server 2010–Office Communications Server 2007 R2 Enterprise Voice solution.
  • Describe Office Communications Server 2007 R2 instant messaging (IM) integration with Outlook Web App (OWA).