PECB Courses

PECB ISO Courses

PECB is a certification body for persons, management systems, and products on a wide range of international standards. As a global provider of training, examination, audit, and certification services, PECB offers its expertise on multiple fields, including but not limited to Information Security, IT, Business Continuity, Service Management, Quality Management Systems, Risk & Management, Health, Safety, and Environment. We help professionals and organizations to show commitment and competence with internationally recognized standards by providing this assurance through the education, evaluation and certi?cation against rigorous, internationally recognized competence requirements. Our mission is to provide our clients comprehensive services that inspire trust, continual improvement, demonstrate recognition, and benefit society as a whole. Principal objectives and activities are:
  1. Establishing the minimum requirements necessary to certify professionals, organizations and products
  2. Reviewing and verifying the qualifications of applicants for eligibility to be considered for the certification evaluation
  3. Developing and maintaining reliable, valid, and current certification evaluations
  4. Granting certificates to qualified candidates, organizations and products, maintaining records, and publishing a directory of the holders of valid certificates
  5. Establishing requirements for the periodic renewal of certification and determining compliance with those requirements
  6. Ascertaining that our clients meet ethical standards in their professional practice
  7. Representing its members, where appropriate, in matters of common interest
  8. Promoting the benefits of certification to organizations, employers, public officials, practitioners in related fields, and the public

Courses

Quality Management System

  • ISO 9001 Introduction
  • ISO 9001 Foundation
  • ISO 9001 Lead Implementer
  • ISO 9001 Lead Auditor
  • ISO 9001:2015 Transition

Health, Safety and Environment

  • OHSAS 18001 Introduction
  • OHSAS 18001 Foundation
  • OHSAS 18001 Lead Implementer
  • OHSAS 18001 Lead Auditor

Information Technology and Service Management System

  • ISO/IEC 20000 Introduction
  • ISO/IEC 20000 Foundation
  • ISO/IEC 20000 Lead Implementer
  • ISO/IEC 20000 Lead Auditor

Security

  • ISO/IEC 27001 Introduction
  • ISO/IEC 27001 Foundation
  • ISO/IEC 27001 Lead Implementer
  • ISO/IEC 27001 Lead Auditor

Risk and Management

  • ISO 31000 Introduction
  • ISO 31000 Foundation
  • ISO 31000 Risk Manager
  • ISO 31000 Lead Risk Manager

Quality Management System

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ISO 9001 Introduction Course (1 Day)

Summary

This one-day training course enables the participants to be familiar with the basic concepts of the implementation and management of a Quality Management System as specified in ISO 9001. Participants will learn the basic concepts of quality management and best practices.

Who should attend?

  • Members of a Quality team
  • Professionals wanting to gain preliminary knowledge of the main processes of a Quality Management System (QMS)
  • Staff involved in the implementation of the ISO 9001 standard
  • Staff involved in operations related to Quality Management
  • Auditors

Learning objectives

  • Introduction to the ISO 9001 standard and its requirements
  • Introduction to management systems and the process approach
  • General requirements: presentation of the clauses 4 to 8 of ISO 9001
  • Implementation phases of the ISO 9001 standard
  • Conducting an ISO 9001 audit

Course agenda

  • Course objectives and structure
  • Standard and regulatory framework
  • Fundamental principles of quality
  • Quality Management System (QMS)
  • Preparing for the certification audit
  • Closing the training

Prerequisites
None

Examination and Certification
None

General information

  • A student manual containing over 100 pages of information and practical examples will be distributed to participants
  • A participation certificate of 7 CPD (Continuing Professional Development) credits participation will be issued to participants

ISO 9001 Foundation Course (2 Days)

Summary

This course enables participants to learn about the best practices for implementing and managing a Quality Management System (QMS) as specified in ISO 9001:2008, as well as ISO 9004:2009 (Managing for the sustained success of an organization — A quality management approach). The participant will learn the different components of a QMS, including the QMS quality manual, required procedures, records, measuring performance, management’s commitment, internal audit, management review and continual improvement.

Who should attend?

  • Members of a Quality team
  • Professionals wanting to gain a comprehensive knowledge of the main processes of a Quality Management System (QMS)
  • Staff involved in the implementation of the ISO 9001 standard
  • Staff involved in operations related to a QMS
  • Auditors

Learning objectives

  • To understand the implementation of a Quality Management System in accordance with ISO 9001
  • To understand the relationship between a Quality Management System and compliance with the requirements of different stakeholders of the organization
  • To know the concepts, approaches, standards, methods and techniques allowing to effectively manage a Quality Management System
  • To acquire the necessary knowledge to contribute in implementing a Quality Management System (QMS) as specified in ISO 9001

Course Agenda

Day 1: Introduction to Quality Management System (QMS) concepts as required by ISO 9001

  • Introduction to the ISO 9000 family of standards
  • Introduction to management systems and the process approach
  • Fundamental principles of Quality Management
  • General requirements: presentation of the clauses 4 to 8 of  ISO 9001

Day 2: Implementing requirements from ISO 9001:2008 and Certification Exam

  • Implementation phases of the ISO 9001 framework
  • Continual improvement of Quality
  • Conducting an ISO 9001 certification audit
  • Certification Exam

Prerequisites
None

Educational approach

  • This training is based on both theory and practice:
    • Sessions of lectures illustrated with examples based on real cases
    • Review exercises to assist the exam preparation
    • Practice test similar to the certification exam
  • To benefit from the practical exercises, the number of training participants is limited

Examination and Certification

  • The “PECB Certified ISO 9001 Foundation” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
    • Domain 1: Fundamental principles and concepts of Quality Management
    • Domain 2: Quality Management System (QMS)
  • The “PECB Certified ISO 9001 Foundation” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • Duration: 1 hour
  • For more information about the exam, refer to the section on the ISO 9001 Foundation Exam
  • A certificate of “PECB Certified ISO 9001 Foundation” will be issued to participants who successfully pass the exam and comply with all the other requirements related to this credential
  • For more information about the ISO 9001 certifications and on the PECB certification process, refer to the section on ISO 9001 Foundation Certification

General Information

  • Certification fees are included in the exam price
  • A student manual containing over 200 pages of information and practical examples will be distributed to participants
  • A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued to participants
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

ISO 9001 Lead Implementer Course (5 Days)

Summary

This five-day intensive course enables participants to develop the necessary expertise to support an organization in implementing and managing a Quality Management System (QMS) based on ISO 9001:2015. This training is consistent with the project management practices established in ISO 10006 (Quality Management Systems – Guidelines for Quality Management in Projects) and it is based on the quality management principles described in ISO 9000. Participants will also gain a thorough understanding of best practices used to implement quality processes that will address risks and opportunities and thus lead to the improvement of the overall performance and the basis for a sustainable development. Moreover, this training is fully compatible with ISO 9004 guidance’s (Managing for the sustained success of an organization – A quality management approach).

Who should attend?

  • Project managers or consultants wanting to prepare and to support an organization in the implementation of a Quality Management System (QMS)
  • ISO 9001 auditors who wish to fully understand the Quality Management System implementation process
  • Persons responsible for the Quality or conformity in an organization
  • Members of a quality team
  • Expert advisors in Quality Management Systems
  • Technical experts wanting to prepare for a quality function or for a QMS project management function

Learning objectives

  • To understand the implementation of a Quality Management System in accordance with ISO 9001
  • To gain a comprehensive understanding of the concepts, approaches, standards, methods and techniques required for the effective management of a Quality Management System
  • To gain the knowledge and skills in identifying the risks and opportunities associated with an organization
  • To understand the relationship between the components of a Quality Management System and the compliance with the requirements of different stakeholders of an organization
  • To acquire the necessary expertise to support an organization in implementing, managing and maintaining a QMS as specified in ISO 9001and ISO 9004
  • To acquire the necessary expertise to manage a team implementing ISO 9001
  • To develop the knowledge and skills required to advise organizations on best practices in the management of quality
  • To improve the capacity for analysis and decision making in the context of quality management
  • To prepare an organization for an ISO 9001 audit

Course Agenda

Day 1: Introduction to ISO 9001 and initiation of a QMS

  • Course objective and structure
  • Standard and regulatory framework
  • Quality Management System (QMS)
  • Initiating the QMS implementation
  • Understanding the organization and clarifying the quality objectives

Day 2: Plan the implementation of the QMS

  • Analysis of the existing management system
  • Leadership and approval of the QMS project
  • QMS scope
  • Policies for quality management
  • Risk assessment
  • Planning of product and service provision
  • Definition of organizational structure of the QMS
  • Definition of the document management process

Day 3: Deploying the QMS

  • Operations Management
  • Training and awareness plan
  • Communication plan
  • Product and service requirements, design, and purchasing process
  • Product and service realization and control

Day 4: QMS measurement, continuous improvement and preparation for certification audit

  • Monitoring, measurement, analysis and evaluation
  • Internal audit
  • Management review
  • Treatment of problems and non-conformities
  • Continual improvement
  • Preparing for the certification audit
  • Competence and evaluation of implementers
  • Closing the training

Day 5: Certification Exam

Prerequisites

ISO 9001 Foundation Certification or a basic knowledge of ISO 9001 is recommended

Educational approach

  • This training is based on both theory and practice:
    • Sessions of lectures illustrated with examples based on real cases
    • Practical exercises based on a full case study including role playings and oral presentations
    • Review exercises to assist the exam preparation
    • Practice test similar to the certification exam

Examination and Certification

  • The “PECB Certified ISO 9001 Lead Implementer” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
    • Domain 1: Fundamental principles and concepts of Quality
    • Domain 2: Quality Management System Best Practice based on ISO 9001
    • Domain 3: Planning a QMS based on ISO 9001
    • Domain 4: Implementing a QMS based on ISO 9001
    • Domain 5: Performance evaluation, monitoring and measurement of a QMS based on ISO 9001
    • Domain 6: Continual improvement of a QMS based on ISO 9001
    • Domain 7: Preparing for a QMS certification audit
  • The “PECB Certified ISO 9001 Lead Implementer” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • Duration: 3 hours
  • For more information about exam, refer to the section on ISO 9001 Lead Implementer Exam
  • After successfully completing the exam, participants can apply for the credentials of PECB Certified ISO 9001 Provisional Implementer, PECB Certified ISO 9001 Implementer or PECB Certified ISO 9001 Lead Implementer, depending on their level of experience
  • A certificate will be issued to participants who successfully pass the exam and comply with all the other requirements related to the selected credential
  • For more information about ISO 9001 certifications and the PECB certification process, refer to the section on ISO 9001 Lead Implementer Certification

General Information

  • Certification fees are included in the exam price
  • A student manual containing over 450 pages of information and practical examples will be distributed to participants
  • A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued to participant
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

ISO 9001 Lead Auditor Course (5 Days)

Your Content

Summary

This five-day intensive course enables participants to develop the necessary expertise to audit a Quality Management System (QMS) based on ISO 9001:2015 and ensure that the organization is competent in maintaining its quality management system. The Lead Auditor training will equip participants with the skills and ability to perform audits by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the necessary knowledge and skills to proficiently plan and perform internal and external audits in compliance with ISO 19011; the certification process according to ISO 17021.

Based on practical exercises, the participant will develop the skills (mastering audit techniques) and competencies (managing audit teams and audit program, communicating with customers, conflict resolution, etc.) necessary to efficiently conduct an audit.

 

Who should attend?

  • Internal auditors
  • Auditors wanting to perform and lead Quality Management System (QMS) certification audits
  • Project managers or consultants wanting to master the Quality Management System audit process
  • Persons responsible for the Quality conformity in an organization
  • Members of a Quality team
  • Expert advisors in Quality Management Systems
  • Technical experts wanting to prepare for a Quality audit function

 

Learning objectives

  • To acquire the expertise to perform an ISO 9001 internal audit following ISO 19011 guidelines
  • To acquire the expertise to perform an ISO 9001 certification audit following ISO 19011 guidelines and ISO 17021 specifications
  • To acquire the necessary expertise to manage a QMS audit team
  • To understand the operation of an ISO 9001 conformant Quality Management System
  • To understand the relationship between a Quality Management System and compliance with the requirements of different stakeholders of the organization
  • To improve the ability to analyze the internal and external environment of an organization, and audit decision-making in the context of a QMS

 

Course Agenda

Day 1: Introduction to Quality Management and ISO 9001

  • Course objectives and structure
  • Standard and regulatory framework
  • Certification process
  • Fundamental principles of quality management
  • Quality Management System (QMS)

Day 2: Audit principles, preparation and launching of an audit

  • Fundamental audit concepts and principles
  • Audit approach based on evidence and risk
  • Initiating the audit
  • Stage 1 audit
  • Preparing the stage 2 audit (on-site audit)
  • Stage 2 audit (Part 1)

Day 3: On-site audit activities

  • Stage 2 audit (Part 2)
  • Communication during the audit
  • Audit procedures
  • Creating audit test plans
  • Drafting audit findings and non-conformity reports

Day 4: Closing the audit

  • Documentation of the audit and quality review
  • Closing the audit
  • Evaluating action plans by the auditor
  • Beyond the initial audit
  • Managing an internal audit programme
  • Competence and evaluation of auditors
  • Closing the training

Day 5: Certification Exam

 

Prerequisites
ISO 9001 Foundation Certification or basic knowledge of ISO 9001 is recommended


Educational approach

  • This training is based on both theory and practice:
    • Sessions of lectures illustrated with examples based on real cases
    • Practical exercises based on a full case study including role playings and oral presentations
    • Review exercises to assist the exam preparation
    • Practice test similar to the certification exam


Examination and Certification

  • The “PECB Certified ISO 9001 Lead Auditor” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
    • Domain 1: Fundamental principles and concepts of Quality
    • Domain 2: Quality Management System (QMS)
    • Domain 3: Fundamental Audit Concepts and Principles
    • Domain 4: Preparation of an ISO 9001 audit
    • Domain 5: Conducting an ISO 9001 audit
    • Domain 6: Closing an ISO 9001 audit
    • Domain 7: Managing an ISO 9001 audit program
  • The “PECB Certified ISO 9001 Lead Auditor” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • Duration: 3 hours
  • For more information about exam, refer to PECB section on ISO 9001 Lead Auditor Exam
  • After successfully completing the exam, participants can apply for the credentials of PECB Certified ISO 9001 Provisional Auditor, PECB Certified ISO 9001 Auditor or PECB Certified ISO 9001 Lead Auditor depending on their level of experience.  Those credentials are available for internal and external auditors

General Information

  • Certification fees are included in the exam price
  • A student manual containing over 450 pages of information and practical examples will be distributed to participants
  • A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued to participants
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

ISO 9001:2015 Transition Exam

Who should Apply?

The objective of the “PECB Certified ISO 9001:2015 Transition” examination is to ensure that the candidate acquires the necessary knowledge to support an organization in their process of transitioning to ISO 9001:2015. Participants will learn the different components on how to plan and implement the transition to the new version of the standard. Moreover, the training course will also explore on the time frame of implementation and the influence on current processes.

Content of the exam

The “PECB Certified ISO 9001:2015 Tranisition” exam fully meets the requirements of the PECB Examination Certification Programme (ECP). The exam covers the following competence domains:

  • Domain 1: Fundamental principles of quality management.
  • Domain 2: Understanding the high-level structure application on the QMS.
  • Domain 3: Understand, interpret and plan the ISO 9001 changes
  • Domain 4: Planning the QMS transition based on ISO 9001.
  • Domain 5: Understanding the difference between ISO 9001:2008 and ISO 9001:2015.
  • Domain 6: Continual improvement of a QMS based on ISO 9001.

   

Prepare for the exam

Candidates are responsible for their own study and preparation for the exam. No specific set of courses or curriculum of study is mandatory as part of the certification process. The completion of a recognized “PECB Certified ISO 9001:2015 Transition” course or program of study can significantly enhance your chance of passing a PECB certification examination.

 

How to Apply?

  • Candidates must complete the exam application form here.
  • Candidates will be required to register for a password-protected account where they can then create, manage, update, and submit their application.
  • Applicants can pay their application fees online and upload all required supporting documents to PECB. Applicants will also have the option of mailing the payment (via cheque) although this will result in delays of the application process.
  • Applicants will be able to select a date and location for their certification exam. PECB’s training schedule is available here.
  • You must register at least fourteen (14) days before the exam date.
  • The “PECB Certified ISO 9001:2015 Transition” exam is available in English only.

 

Take the exam

Candidates will be required to arrive at their chosen location at least 30 minutes before the beginning of the certification exam. Candidates arriving late will not be given additional time to compensate for the late arrival and if late more than 30 minutes after the beginning will not be allowed to enter the examination room. They will also be required to remain outside the examination room and to be given an individual briefing prior to being permitted to enter the examination room and commence the examination.

  • All candidates will need to present to the proctor one example of photo-id issued by a national, regional or state body, along with their exam confirmation letter.
  • The exam consists of multiple-choice, matching, fill in the blanks, and true/false questions.
  • The exam lasts 2 hours.
  • After the exam and application for certification
  • It may take up to 8 weeks for candidates to receive their exam results. All results are sent via email. The examination results will not include the exact grade that you had, only whether you passed or failed. In the case of a failure, the results will be accompanied with the list of domains in which you had a mark lower than the passing grade to provide guidance in preparing yourself to retake the exam.
  • Certification fees are included in the examination price.
  • A certificate will be issued to participants who successfully pass the exam and comply with all other requirements related to the selected level of credential.

Health, Safety and Environment

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OHSAS 18001 Introduction Course (1 Day)

Summary

This one-day training enables participants to be familiar with the basic concepts of the implementation and management of an Occupational Health and Safety Management System (OHSMS) as specified in OHSAS 18001:2007. The participant will learn the different components of an OHSMS, including the OHSMS policy, hazard management, measuring performance, management’s commitment, internal audit, management review and continual improvement.

Who should attend?

  • Professionals wanting to gain a comprehensive knowledge of the main processes of an Occupational Health and Safety Management System (OHSMS)
  • Staff involved in the implementation of the OHSAS 18001 standard
  • Expert advisors in Occupational Health & Safety
  • Managers responsible for implementing an OHSMS
  • Auditors

Learning objectives

  • To understand the fundamentals of Occupational Health and Safety
  • To know the interrelationships between OHSAS 18001 and the other occupational Health and Safety standards
  • To know the key components of an Occupational Health and Safety Management System (OHSMS) in accordance with OHSAS 18001
  • To Introduce the concepts, approaches, standards, methods and techniques allowing to effectively manage an OHSMS
  • To Understand the relationship between an Occupational Health and Safety Management System, including hazard assessment & management, controls and compliance with the requirements of different stakeholders of the organization
  • To Understand the stages of the OHSAS18001 certification process

Course Agenda

  • Presentation of the standards of the OHSAS 18000 family of standards
  • Introduction to management systems and the process approach
  • General requirements: presentation of OHSAS 18001 clause-by-clause
  • Implementation phases of the OHSAS 18001 framework
  • Introduction to hazard assessment and management according to OHSAS 18001
  • Continual improvement of occupational Health and Safety
  • Conducting an OHSAS 18001 certification audit

Prerequisites

None

Examination and Certification

None

General Information

  • A student manual containing over 100 pages of information and practical examples will be distributed to participants
  • A participation certificate of 7 CPD (Continuing Professional Development) credits will be issued to participants

OHSAS 18001 Foundation Course (2 Days)

Summary

This course enables participants to learn about the best practices for implementing and managing an Occupational Health and Safety Management System (OHSMS) as specified in OHSAS 18001:2007. This training also helps to understand how OHSAS 18001 is relates with ISO 14001 and ISO 9001

Who should attend?

  • Members of an Occupational Health and Safety team
  • Occupational Health and Safety Professionals wanting to gain a comprehensive knowledge of the main processes of an Occupational Health and Safety Management System (OHSMS)
  • Staff involved in the implementation of the OHSAS 18001 standard
  • Staff involved in operations related to an OHSMS
  • Auditors

Learning objectives

  • To understand the implementation of an Occupational Health and Safety Management System in accordance with OHSAS18001
  • To understand the relationship between an Occupational Health and Safety Management System, including hazard assessment & management, controls and compliance with the requirements of different stakeholders of the organization
  • To know the concepts, approaches, standards, methods and techniques allowing to effectively manage an Occupational Health and Safety Management System
  • To acquire the necessary knowledge to contribute in implementing an Occupational Health and Safety Management System (OHSMS) as specified in OHSAS 18001

Course Agenda

Day 1: Introduction to Occupational Health and Safety Management System (OHSMS) concepts as required by OHSAS 18001

  • Presentation of the standards of the OHSAS family of standards
  • Introduction to management systems and the process approach
  • Fundamental principles in Occupational Health & Safety
  • General requirements: presentation of OHSAS 18001 clause-by-clause
  • Implementation phases of the OHSAS 18001 framework
  • Continual improvement of Occupational Health and Safety
  • Conducting an OHSAS 18001 certification audit

Day 2: Implementing Occupational Health and Safety according to OHSAS 18001 and Certification Exam

  • Development of a training & awareness program and communication about the occupational health and safety
  • Operational control
  • Emergency preparedness and response
  • Operational management of an OHSMS
  • Certified OHSAS 18001 Foundation exam

Prerequisites

None

Educational approach

  • This training is based on both theory and practice:
    • Sessions of lectures illustrated with examples based on real cases
    • Review exercises to assist the exam preparation
    • Practice test similar to the certification exam
  • To benefit from the practical exercises, the number of training participants is limited

Examination and Certification

  • The “Certified OHSAS 18001 Foundation” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
    •  Domain 1: Fundamental principles and concepts of Occupational Health and Safety
    •  Domain 2: Occupational Health and Safety Management System (OHSMS)
  • The “Certified OHSAS 18001 Foundation” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • Duration: 1 hour
  • For more information about the exam, refer to PECB section on OHSAS 18001 Foundation Exam
  • A certificate of Certified OHSAS 18001 Foundation will be issued to participants who successfully pass the exam and comply with all the other requirements related to this credential
  • For more information about OHSAS 18001 certifications and PECB certification process, refer to PECB section on OHSAS 18001 Foundation

General Information

  • Certification fees are included in the exam price
  • A student manual containing over 200 pages of information and practical examples will be distributed to participants
  • A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued to participants
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

OHSAS 18001 Lead Implementer Course (5 Days)

Summary

This five-day intensive course enables participants to develop the necessary expertise  to support an organization in implementing and managing an Occupational Health and Safety Management System (OHSMS) based on OHSAS 18001:2007. This training is consistent with the project management practices established in ISO 10006 (Quality Management Systems – Guidelines for Quality Management in Projects) and OHSAS 18002 (Guidelines for the implementation of OHSAS 18001).

Who should attend?

  • Project managers or consultants wanting to prepare and to support an organization in the implementation of an Occupational Health and Safety Management System (OHSMS)
  • OHSAS 18001 auditors who wish to fully understand the Occupational Health and Safety Management System implementation process
  • Persons responsible for the occupational Health and Safety or conformity in an organization
  • Members of an occupational Health and Safety team
  • Expert advisors in Health and Safety
  • Experts wanting to prepare for an occupational Health and Safety function or for an OHSMS project management function

 Learning objectives

  • To understand the implementation of an Occupational Health and Safety Management System in accordance with OHSAS 18001
  • To gain a comprehensive understanding of the concepts, approaches, standards, methods and techniques required for the effective management of an Occupational Health and Safety Management System
  • To understand the relationship between the components of an Occupational Health and Safety Management System, including hazard assessment & management, controls and compliance with the requirements of different stakeholders of the organization
  • To acquire the necessary expertise to support an organization in implementing, managing and maintaining an OHSMS as specified in OHSAS 18001
  • To aquire the necessary expertise to manage a team implementing OHSAS 18001
  • To develop the knowledge and skills required to advise organizations on best practices in the management of occupational health and safety
  • To improve the capacity for analysis and decision making in the context of occupational Health and Safety management

Course Agenda

Day 1: Introduction to Occupational Health and Safety Management System (OHSMS) concepts as required by OHSAS 18001; Initiating an OHSMS

  • Introduction to management systems and the process approach
  • Fundamental principles of Occupational Health and Safety
  • Presentation of OHSAS 18001 clause-by-clause
  • Preliminary analysis and determining the level of maturity of the existing occupational Health and Safety management system
  • Writing a business case and a project plan for the implementation of an OHSMS

Day 2: Planning an OHSMS based on OHSAS 18001

  • Definition of the scope of an OHSMS
  • Development of an occupational Health and Safety policies and objectives
  • Selection of the approach and methodology for hazard identification, hazard assessment and hazard control
  • Drafting the project plan

Day 3: Implementing an OHSMS based on OHSAS 18001

  • Implementation of a document management framework
  • Design of controls and writing procedures
  • Development of a training & awareness program and communication about the occupational health and safety
  • Operational control
  • Emergency preparedness and response
  • Operations management of an OHSMS

Day 4: Controlling, monitoring; measuring and improving an OHSMS; certification audit of an OHSMS 

  • Controlling and monitoring an OHSMS
  • Development of metrics, performance indicators and dashboards
  • OHSAS 18001 Internal Audit
  • Management review of an OHSMS
  • Implementation of a continual improvement program
  • Preparing for an OHSAS 18001 certification audit

Day 5: Certification Exam

Prerequisites

OHSAS 18001 Foundation Certification or a basic knowledge of OHSAS 18001 is recommended

Educational approach

  • This training is based on both  theory and practice:
    • Sessions of lectures illustrated with examples based on real cases
    • Practical exercises based on a full case study including role playing and oral presentations
    • Review exercises to assist the exam preparation
    • Practice test similar to the certification exam
  • To benefit from the practical exercises, the number of training participants is limited

Examination and Certification

  • The “Certified OHSAS 18001 Lead Implementer” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
    • Domain 1: Fundamental principles and concepts of occupational health and safety
    • Domain 2: Occupational Health and Safety Best Practices
    • Domain 3: Planning an OHSMS based on OHSAS 18001
    • Domain 4: Implementing an OHSMS based on OHSAS 18001
    • Domain 5: Performance evaluation, monitoring and measurement of an OHSMS based on OHSAS 18001
    • Domain 6: Continual improvement of an OHSMS based on OHSAS 18001
    • Domain 7: Preparing for an OHSMS certification audit
  • The “Certified OHSAS 18001 Lead Implementer” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • Duration: 3 hours
  • For more information about the exam, refer to PECB section on OHSAS 18001 Lead Implementer Exam
  • After successfully completing the exam, participants can apply for the credentials of Certified OHSAS 18001 Provisional Implementer, Certified OHSAS 18001 Implementer or Certified OHSAS 18001 Lead Implementer, depending on their level of experience
  • A certificate will be issued to participants who successfully pass the exam and comply with all the other requirements related to the selected credential
  • For more information about OHSAS18001 certifications and PECB certification process, refer to PECB section on ISO 18001 Lead Implementer

General Information

  • Certification fees are included in the exam price
  • A student manual containing over 450 pages of information and practical examples will be distributed to participants
  • A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued to participants
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

OHSAS 18001 Lead Auditor Course (5 Days)

Summary

This five-day intensive course enables participants to develop the necessary expertise to audit an Occupational Health and Safety Management System (OHSMS) and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the necessary knowledge and skills to proficiently plan and perform internal and external audits in compliance with ISO 19011, the certification process according to ISO 17021. Based on practical exercises, the participant will develop the skills (mastering audit techniques) and competencies (managing audit teams and audit programs, communicating with customers, conflict resolution, etc.) necessary to efficiently conduct an audit.

Who should attend?

  • Internal auditors
  • Auditors wanting to perform and lead Occupational Health and Safety Management System (OHSMS)  certification audits
  • Project managers or consultants wanting to master the Occupational Health and Safety Management System audit process
  • Persons responsible for the Occupational Health and Safety or conformity in an organization
  • Members of an Occupational Health and Safety team
  • Expert advisors in Health & Safety
  • Experts wanting to prepare for an Occupational Health and Safety audit function

Learning objectives

  • To Acquire the expertise to perform an OHSAS 18001 internal audit following ISO 19011 guidelines
  • To Acquire the expertise to perform an OHSAS 18001 certification audit following ISO 19011 guidelines and the specifications of ISO 17021
  • To Acquire the necessary expertise to manage an OHSMS audit team
  • To Understand the operation of an OHSAS 18001 conformant Occupational Health and Safety management system
  • To Understand the relationship between an Occupational Health and Safety Management System, including hazard assessment & management, controls and compliance with the requirements of different stakeholders of the organization
  • To improve the ability to analyze the internal and external environment of an organization, hazard assessment and audit decision-making in the context of an OHSMS

Course Agenda

Day 1: Introduction to Occupational Health and Safety Management System (OHSMS) concepts as required by OHSAS 18001

  • Normative, regulatory and legal framework related to occupational health and safety
  • Fundamental principles of occupational Health and Safety
  • OHSAS 18001 certification process
  • Occupational Health and Safety Management System (OHSMS)
  • Detailed presentation of OHSAS 18001 clause-by-clause

Day 2: Planning and Initiating an OHSAS 18001 audit

  • Fundamental audit concepts and principles
  • Audit approach based on evidence and on hazard
  • Preparation of an OHSAS 18001 certification audit
  • OHSMS documentation audit
  • Conducting an opening meeting

Day 3: Conducting an OHSAS 18001 audit

  • Communication during the audit
  • Audit procedures: observation, document review, interview, sampling techniques, technical verification, corroboration and evaluation
  • Audit test plans
  • Formulation of audit findings
  • Documenting of nonconformities

Day 4: Concluding and ensuring the follow-up of an OHSAS 18001 audit

  • Audit documentation
  • Quality review
  • Conducting a closing meeting and conclusion of an OHSAS 18001 audit
  • Evaluation of corrective action plans
  • OHSAS 18001 Surveillance audit
  • OHSAS 18001 internal audit management program

Day 5: Certification Exam

Prerequisites

OHSAS 18001 Foundation Certification or basic knowledge of OHSAS 18001 is recommended

Educational approach

  • This training is based on both theory and practice:
    • Sessions of lectures illustrated with examples based on real cases
    • Practical exercises based on a full case study including role playings and oral presentation
    • Review exercises to assist the exam preparation
    • Practice test similar to the certification exam
  • To benefit from the practical exercises, the number of training participants is limited

Examination and Certification

  • The “Certified OHSAS 18001 Lead Auditor” exam fully meets the requirements of the PECB Examination Certification Programme (ECP). The exam covers the following competence domains:
    • Domain 1: Fundamental principles and concepts of occupational health and safety
    • Domain 2: Occupational Health and Safety Management System (OHSMS)
    • Domain 3: Fundamental Audit Concepts and Principles
    • Domain 4: Preparation of an OHSAS 18001 audit
    • Domain 5: Conducting an OHSAS 18001 audit
    • Domain 6: Closing an OHSAS 18001 audit
    • Domain 7: Managing an OHSAS 18001 audit program
  • The “Certified OHSAS 18001 Lead Auditor” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • Duration: 3 hours
  • For more information about the exam, refer to PECB section on OHSAS 18001 Lead Auditor Exam
  • After successfully completing the exam, participants can apply for the credentials of Certified OHSAS 18001 Provisional Auditor, Certified OHSAS 18001 Auditor or Certified OHSAS 18001 Lead Auditor depending on their level of experience.  Those credentials are available for internal and external auditors
  • A certificate will be issued to participants who successfully passed the exam and comply with all the other requirements related to the selected credential
  • For more information about OHSAS 18001 certifications and PECB certification process, refer to PECB section on OHSAS 18001 Lead Auditor

General Information

  • Certification fees are included in the exam price
  • A student manual containing over 450 pages of information and practical examples will be distributed to participants
  • A participation certificate 31 CPD (Continuing Professional Development) credits will be issued to participants
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

 


Information Technology and Service Management

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ISO/IEC 20000 Introduction Course (1 Day)

Summary

This one-day training enables participants to be familiar with the basic concepts of implementation and management of an IT Service Management System (SMS) as specified in ISO/IEC 20000-1:2005. The participant will learn the different components of an SMS, including the SMS policy, measuring performance, management’s commitment, internal audit, management review and continual improvement.

Who should attend?

  • IT Professionals wanting to gain a comprehensive knowledge of the main processes of an IT Service Management System (SMS)
  • Staff involved in the implementation of the ISO 20000 standard
  • Expert advisors in IT
  • Managers responsible for implementing an SMS
  • Auditors

Learning objectives

  • To understand the fundamentals of IT management
  • To know the interrelationships between ISO/IEC 20000-1:2005 and ISO/IEC 20000-2:2005
  • To know the key components of an IT Service Management System in an ISO/ 20000 context
  • To introduce the concepts, approaches, standards, methods and techniques allowing an effective management of a Service Management System in accordance with ISO 20000
  • To understand the relationship between the IT Service Management System, including the management processes and compliance with the requirements of different stakeholders of the organization
  • To understand the stages of the ISO 20000 certification process

Course Agenda

  • Introduction to the ISO 20000 family of standards family
  • Introduction to management systems and the process approach
  • Presentation of main processes of an SMS
  • Implementation phases of the ISO 20000 framework
  • Continual improvement of IT management
  • Conducting an ISO 20000 certification audit

Prerequisites

None

Examination and Certification

None

General Information

  • A student manual containing over 100 pages of information and practical examples will be distributed to participants
  • A participation certificate of 7 CPD (Continuing Professional Development) credits will be issued to participants

ISO/IEC 20000 Foundation Course (2 Days)

Summary

This course enables participants to learn about the best practices for implementing and managing an IT Service Management System as specified in ISO/IEC 20000-1:2005, as well as the best practices for implementing the IT Service Management processes starting from the ISO 20000: planning and implementing new and changed services, service delivery process, relationship management process, problem resolution process, control processes and release processes.

Who should attend?

  • Members of an IT Service team
  • IT Professionals wanting to gain a comprehensive knowledge of the main processes of a Service Management System (SMS)
  • Staff involved in the implementation of the ISO 20000 standard
  • Technicians involved in operations related to an SMS
  • Auditors

Learning objectives

  • To understand the implementation of an IT Service Management System in accordance with ISO 20000
  • To understand the relationship between the IT Service Management System, including the management processes and compliance with the requirements of different stakeholders of the organization
  • To know the interrelationships between ISO/IEC 20000-1:2005, ISO/IEC 20000-2:2005 and ITIL
  • To know the concepts, approaches, standards, methods and techniques allowing to effectively manage an IT Service Management System
  • To acquire the necessary expertise to contribute in implementing an IT Service Management System (SMS) as specified in ISO 20000

Course Agenda

Day 1: Introduction to Service Management System (SMS) concepts as required by ISO 20000

  • Introduction to the ISO 20000 family of standards
  • Introduction to management systems and the process approach
  • Fundamental principles in IT Service Management
  • General requirements presentation of ISO/IEC 20000-1:2005 clauses
  • Implementation phases of the ISO/IEC 20000:2005 framework
  • Continual improvement of IT management
  • Conducting an ISO/IEC 20000-1:2005 certification audit

Day 2: Implementing the IT service management processes based on ISO 20000 and Certification Exam

  • Planning and implementing change management
  • Supplier management
  • Relationship management
  • Problem management
  • Release management
  • PECB Certified ISO/IEC 20000 Foundation Exam

Prerequisites

None

Educational approach

  • This training is based on both theory and practice:
    • Sessions of lectures illustrated with examples based on real cases
    • Review exercises to assist the exam preparation
    • Practice test similar to the certification exam
  • To benefit from the practical exercises, the number of training participants is limited

Examination and Certification

  • The “PECB Certified ISO/IEC 20000 Foundation” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
    • Domain 1: Fundamental principles and concepts of IT Service
    • Domain 2: IT Service Management System (SMS)
  • The “PECB Certified ISO/IEC 20000 Foundation” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • Duration: 1 hour
  • For more information about exam, refer to PECB section on ISO 20000 Foundation Exam
  • A certificate of PECB Certified ISO/IEC 20000 Foundation will be issued to participants who successfully passed the exam and comply with all the other requirements related to this credential
  • For more information about ISO 20000 certification and PECB certification process, refer to PECB section on ISO 20000 Foundation

 General Information

  • Certification fees are included in the exam price
  • A student manual containing over 200 pages of information and practical examples will be distributed to participants
  • A participant certificate of 14 CPD (Continuing Professional Development) credits will be issued to participants
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

ISO/IEC 20000 Lead Implementer Course (5 Days)

Summary

This five-day intensive course enables participants to develop the necessary expertise to support an organization in implementing and managing an IT Service Management System as specified in ISO/IEC 20000-1:2005. Also, the participant will gain a thorough understanding of best practices for planning and implementing IT Service Management processes starting from the six fields of ISO 20000, planning and implementing new and changed services, service delivery process, relationship management processes, problem resolution process, control processes and release processes. This training is consistent with the project management practices established in ISO 10006 (Quality Management Systems – Guidelines for Quality Management in Projects). This training is fully compatible with ISO 20000-2 (Guidelines for the Implementation of an SMS) and ITIL.

Who should attend?

  • Project managers or consultants wanting to prepare and to support an organization in the implementation of an IT Service Management System (SMS)
  • ISO 20000 auditors who wish to fully understand the IT Service Management System implementation process
  • Persons responsible for the IT Service or conformity in an organization
  • Members of an IT Service team
  • Expert advisors in IT
  • Technical experts wanting to prepare for an IT Service function or for an SMS project management function

 Learning objectives

  • To understand the implementation of an IT Service Management System in accordance with ISO 20000
  • To gain a comprehensive understanding of the concepts, approaches, standards, methods and techniques allowing an effective management of an IT Service Management System
  • To know the interrelationships between ISO/IEC 20000-1:2005, ISO/IEC 20000-2:2005 and ITIL
  • To understand the relationship between the IT Service Management System, including the management processes and compliance with the requirements of different stakeholders of the organization
  • To acquire the necessary expertise to support an organization in implementing, managing and maintaining an Service Management System (SMS) as specified in ISO/IEC 20000:2005
  • To acquire the necessary expertise to manage a team in implementing the ISO 20000 standard
  • To acquire the personal skills and knowledge necessary to advise an organization on the management best practices of an IT Service Management System (SMS)
  • To improve the analysis and decision making capabilities in an IT management context

Course Agenda

Day 1: Introduction to IT Service Management System (SMS) concepts as required by ISO 20000; Initiating an SMS

  • Introduction to management systems and the process approach
  • Presentation of the ISO 20000 family of standards and comparison with ITIL V2 and V3
  • Fundamental principles of IT Service
  • Preliminary analysis and establishment of the maturity level of an existing IT Service Management System based upon ISO 21827
  • Writing a business case and a project plan for the implementation of an SMS

Day 2: Planning an SMS based on ISO 20000

  • Definition of the scope of an SMS
  • Definition of an SMS policy and objectives
  • Documentation of the processes and procedures
  • Service level management
  • Budgeting and accounting for IT services
  • Competence management

Day 3: Implementing an SMS based on ISO 20000

  • Change management
  • Configuration and release management
  • Capacity and availability management
  • Service continuity and security management
  • Incident and problem management
  • Operations management of an SMS

Day 4: Controlling, monitoring and measuring and improving an SMS; certification audit of an SMS

  • Controlling and Monitoring an SMS
  • Development of metrics, performance indicators and dashboards
  • ISO 20000 internal Audit
  • Management review of an SMS
  • Implementation of a continual improvement program
  • Preparing for an ISO 20000 certification audit

Day 5: Certification Exam

Prerequisites

ISO 20000 Foundation Certification or basic knowledge of ISO 20000 and ITIL is recommended

Educational approach

  • This training is based on both theory and practice:
    • Sessions of lectures illustrated with examples based on real cases
    • Practical exercises based on a full case study including role playings and oral presentation
    • Review exercises to assist the exam preparation
    • Practice test similar to the certification exam
  • To benefit from the practical exercises, the number of training participants is limited

Examination and Certification

  • The “PECB Certified ISO/IEC 20000 Lead Implementer” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
    • Domain 1: Fundamental principles and concepts of IT Service
    • Domain 2: IT Service Best Practice based on ISO 20000-2
    • Domain 3: Planning an SMS based on ISO 20000
    • Domain 4: Implementing an SMS based on ISO 20000
    • Domain 5: Performance evaluation, monitoring and measurement of an SMS based on ISO 20000
    • Domain 6: Continual improvement of an SMS based on ISO 20000
    • Domain 7: Preparing for an ISO 20000-1 certification audit
  • The “PECB Certified ISO/IEC 20000 Lead Implementer” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • Duration: 3 hours
  • For more information about the exam, refer to PECB section on ISO 20000 Lead Implementer Exams
  • After successfully completing the exam, participants can apply for the credentials of PECB Certified ISO/IEC 20000 Provisional Implementer, PECB Certified ISO/IEC 20000 Implementer or PECB Certified ISO/IEC 20000 Lead Implementer, depending on their level of experience
  • A certificate will be issued to participants who successfully pass the exam and comply with all the other requirements related to the selected credential
  • For more information about ISO 20000 certifications and PECB certification process, refer to PECB section on ISO 20000 Lead Implementer

General Information

  • Certification fees are included in the exam price
  • A student manual containing over 450 pages of information and practical examples will be distributed to participants
  • A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued to participants
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

ISO/IEC 20000 Lead Auditor Course (5 Days)

Summary

This five-day intensive course enables participants to develop the necessary expertise to audit an IT Service Management System (SMS) based on ISO 20000 and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the necessary knowledge and skills to proficiently plan and perform internal and external audits in compliance with ISO 19011; the certification process according to ISO 17021. Based on practical exercises, the participant will develop the skills (mastering audit techniques) and competencies (managing audit teams and audit program, communicating with customers, conflict resolution, etc.) necessary to efficiently conduct an audit.

Who should attend?

  • Internal auditors
  • Auditors wanting to perform and lead IT Service Management System (SMS) certification audits
  • Project managers or consultants wanting to master the IT Service Management System audit process
  • Persons responsible for the IT Service conformity in an organization
  • Members of an IT Service team
  • Expert advisors in IT
  • Technical experts wanting to prepare for an IT Service audit function

Learning objectives

  • To acquire the expertise to perform an ISO 20000 internal audit following ISO 19011 guidelines
  • To acquire the expertise to perform an ISO 20000 certification audit following ISO 19011 guidelines and ISO 17021 specifications
  • To acquire the necessary expertise to manage an SMS audit team
  • To understand the operation of an ISO 20000 conformant IT Service Management System
  • To know the interrelationships between ISO/IEC 20000-1:2005, ISO/IEC 20000-2:2005 and ITIL
  • To understand the relationship between the IT Service Management System, including the management processes and compliance with the requirements of different stakeholders of the organization
  • To improve the ability to analyze the internal and external environment of an organization, risk assessment and audit decision-making in the context of an SMS

Course Agenda

Day 1: Introduction to Service Management System (SMS) concepts as required by ISO 20000

  • Normative, regulatory and legal framework related to IT Service
  • Fundamental principles of IT Service
  • ISO 20000 certification process
  • IT Service Management System (SMS)
  • Detailed presentation of the clauses 4 to 10 of ISO 20000-1

Day 2: Planning and Initiating an ISO 20000 audit

  • Fundamental audit concepts and principles
  • Audit approach based on evidence and on risk
  • Preparation of an ISO 20000 certification audit
  • SMS documentation audit
  • Conducting an opening meeting

Day 3: Conducting an ISO 20000 audit

  • Communication during the audit
  • Audit procedures: observation, document review, interview, sampling techniques, technical verification, corroboration and evaluation
  • Audit test plans
  • Formulation of audit findings
  • Documenting nonconformities

Day 4: Concluding and ensuring the follow-up of an ISO 20000 audit

  • Audit documentation
  • Quality review
  • Conducting a closing meeting and conclusion of an ISO 20000 audit
  • Evaluation of corrective action plans
  • ISO 20000 Surveillance audit
  • ISO 20000 internal audit management program

Day 5: Certification Exam

Prerequisites

ISO 20000 Foundation Certification or basic knowledge of ISO 20000 and ITIL is recommended

Educational approach

  • This training is based on both theory and practice:
    • Sessions of lectures illustrated with examples based on real cases
    • Practical exercises based on a full case study including role playing and oral presentations
    • Review exercises to assist the exam preparation
    • Practice test similar to the certification exam
  • The benefit from the practical exercises, the number of training participants is limited

Examination and Certification

  • The “PECB Certified ISO/IEC 20000 Lead Auditor” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
    • Domain 1: Fundamental principles and concepts of IT Service
    • Domain 2: IT Service Management System (SMS)
    • Domain 3: Fundamental Audit Concepts and Principles
    • Domain 4: Preparation of an ISO 20000-1 audit
    • Domain 5: Conducting of an ISO 20000-1 audit
    •  Domain 6: Closing an ISO 20000-1 audit
    • Domain 7: Managing an ISO 20000-1 audit program
  • The “PECB Certified ISO/IEC 20000 Lead Auditor” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • Duration: 3 hours
  • For more information about the exam, refer to PECB section on ISO 20000 Lead Auditor Exams
  • After successfully completing the exam, participants can apply for the credentials of PECB Certified ISO/IEC 20000 Provisional Auditor, PECB Certified ISO/IEC 20000 Auditor or PECB Certified ISO/IEC 20000 Lead Auditor depending on their level of experience.  Those credentials are available for internal and external auditors
  • A certificate will be issued to participants who successfully pass the exam and comply with all the other requirements related to the selected credential
  • For more information about ISO 20000 certifications and PECB certification process, refer to PECB section on ISO 20000 Lead Auditor Certification

General Information

  • Certification fees are included in the exam price
  • A student manual containing over 450 pages of information and practical examples will be distributed to participants
  • A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued to participants
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

Security

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ISO/IEC 27001 Introduction Course (1 Day)

Summary

This one-day training enables participants to be familiar with the basic concepts of the implementation and management of an Information Security Management System (ISMS) as specified in ISO/IEC 27001:2013. The participant will learn the different components of an ISMS, including the ISMS policy, risk management, measuring performance, management’s commitment, internal audit, management review and continual improvement.

Who should attend?

  • IT Professionals wanting to gain a comprehensive knowledge of the main processes of an Information Security Management System (ISMS)
  • Staff involved in the implementation of the ISO/IEC 27001 standard
  • Expert advisors in IT
  • CxO and Senior Managers responsible for the IT governance of an enterprise and the management of its risks
  • Auditors

Learning objectives

  • To understand the fundamentals of information security
  • To know the interrelationships between ISO/IEC 27001 and the other information security standards (ISO 27002, ISO 27003, ISO 27004, and ISO 27005…)
  • To know the key components of an Information Security Management System (ISMS) in accordance with ISO/IEC 27001
  • To introduce the concepts, approaches, standards, methods and techniques allowing to effectively manage an ISMS
  • To understand the relationship between an Information Security Management System, including risk management, controls and compliance with the requirements of different stakeholders of the organization
  • To understand the stages of the ISO/IEC 27001 certification process

Course Agenda

  • Introduction to the ISO 27000 standards family Introduction to management systems and the process approach
  • General requirements: presentation of the clauses 4 to 8 of ISO/IEC 27001
  • Implementation phases of the ISO/IEC 27001 framework
  • Introduction to risk management according to ISO/IEC 27005
  • Continual improvement of information security
  • Conducting an ISO/IEC 27001 certification audit

Prerequisites

None

Examination and Certification

None

General Information

  • A student manual containing over 100 pages of information and practical examples will be distributed to participants
  • A participation certificate of 7 CPD (Continuing Professional Development) credits will be issued to participants

ISO/IEC 27001 Foundation Training (2 Days)

Summary

This course enables participants to learn about the best practices for implementing and managing an Information Security Management System (ISMS) as specified in ISO/IEC 27001:2013, as well as the best practices for implementing the information security controls of the eleven domains of the ISO 27002. This training also helps to understand how ISO/IEC 27001 and ISO 27002 relate with ISO 27003 (Guidelines for the implementation of an ISMS), ISO 27004 (Measurement of information security) and ISO 27005 (Risk Management in Information Security).

Who should attend?

  • Members of an information security team
  • IT Professionals wanting to gain a comprehensive knowledge of the main processes of an Information Security Management System (ISMS)
  • Staff involved in the implementation of the ISO/IEC 27001 standard
  • Technicians involved in operations related to an ISMS

Auditors

CxO and Senior Managers responsible for the IT governance of an enterprise and the management of its risks

Learning objectives

  • To understand the implementation of an Information Security Management System in accordance with ISO/IEC 27001
  • To understand the relationship between an Information Security Management System, including risk management, controls and compliance with the requirements of different stakeholders of the organization
  • To know the concepts, approaches, standards, methods and techniques allowing to effectively manage an Information Security Management System
  • To acquire the necessary Knowledge to contribute in implementing an Information Security Management System (ISMS) as specified in ISO/IEC 27001

Course Agenda

Day 1: Introduction to Information Security Management System (ISMS) concepts as required by ISO/IEC 27001

  • Introduction to the ISO/IEC 27000 family of standards
  • Introduction to management systems and the process approach
  • Fundamental principles information security
  • General requirements: presentation of the clauses 4 to 8 of ISO/IEC 27001
  • Implementation phases of ISO/IEC 27001 framework
  • Continual improvement of Information Security
  • Conducting an ISO/IEC 27001 certification audit

Day 2: Implementing controls in information security according to ISO/IEC 27002 and Certification Exam

  • Principles and design of information security controls
  • Documentation of an information security control environment
  • Monitoring and reviewing the information security controls
  • Examples of implementation of information security controls based on ISO 27002 best practices

Certification Exam

Prerequisites

None

Educational approach

This training is based on both theory and practice:

  • Sessions of lectures illustrated with examples based on real cases
  • Review exercises to assist the exam preparation
  • Practice test similar to the certification exam

Examination and Certification

  • The “PECB Certified ISO/IEC 27001 Foundation” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
  • Domain 1: Fundamental principles and concepts of  information security
  • Domain 2: Information Security Management System (ISMS)
  • The “PECB Certified ISO/IEC 27001 Foundation” exam is available in different languages (the complete list of languages can be found in the examination application form)

Duration: 1 hour

  • For more information about the exam, refer to the section on ISO/IEC 27001 Foundation Exam
  • A certificate of “PECB Certified ISO/IEC 27001 Foundation” will be issued to participants who successfully passed the exam and comply with all the other requirements related to this credential
  • For more information about ISO/IEC 27001 certifications and the PECB certification process, refer to the section on ISO/IEC 27001 Foundation

General Information

  • Certification fees are included in the exam price
  • A student manual containing over 200 pages of information and practical examples will be distributed to participants
  • A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued to participant
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

ISO/IEC 27001 Lead Implementer Course (5 Days)

Summary

This five-day intensive course enables participants to develop the necessary expertise to support an organization in implementing and managing an Information Security Management System (ISMS) based on ISO/IEC 27001:2013. Participants will also gain a thorough understanding of best practices used to implement information security controls from all areas of ISO/IEC 27002. This training is consistent with the project management practices established in ISO 10006 (Quality Management Systems – Guidelines for Quality Management in Projects). This training is also fully compatible with ISO/IEC 27003 (Guidelines for the Implementation of an ISMS), ISO/IEC 27004 (Measurement of Information Security) and ISO/IEC 27005 (Risk Management in Information Security).

Who should attend?

  • Project managers or consultants wanting to prepare and to support an organization in the implementation of an Information Security Management System (ISMS)
  • ISO/IEC 27001 auditors who wish to fully understand the Information Security Management System implementation process
  • CxO and Senior Managers responsible for the IT governance of an enterprise and the management of its risks
  • Members of an information security team
  • Expert advisors in information technology
  • Technical experts wanting to prepare for an information security function or for an ISMS project management function

Learning objectives

  • To understand the implementation of an Information Security Management System in accordance with ISO/IEC 27001
  • To gain a comprehensive understanding of the concepts, approaches, standards, methods and techniques required for the effective management of an Information Security Management System
  • To understand the relationship between the components of an Information Security Management System, including risk management, controls and compliance with the requirements of different stakeholders of the organization
  • To acquire the necessary expertise to support an organization in implementing, managing and maintaining an ISMS as specified in ISO/IEC 27001
  • To acquire the necessary expertise to manage a team implementing ISO/IEC 27001
  • To develop the knowledge and skills required to advise organizations on best practices in the management of information security
  • To improve the capacity for analysis and decision making in the context of information security management

Course Agenda

Day 1: Introduction to Information Security Management System (ISMS) concepts as required by ISO/IEC 27001; Initiating an ISMS

  • Introduction to management systems and the process approach
  • Presentation of the standards ISO/IEC 27001, ISO 27002 and ISO 27003 and regulatory framework
  • Fundamental principles of Information Security
  • Preliminary analysis and establishment of the level of the maturity level of an existing information security management system based on ISO 21827
  • Writing a business case and a project plan for the implementation of an ISMS

Day 2: Planning the implementation of an ISMS based on ISO/IEC 27001

  • Defining the scope of an ISMS
  • Development of an ISMS and information security policies
  • Selection of the approach and methodology for risk assessment
  • Risk management: identification, analysis and treatment of risk (drawing on guidance from ISO/IEC 27005
  • Drafting the Statement of Applicability

Day 3: Implementing an ISMS based on ISO/IEC 27001

  • Implementation of a document management framework
  • Design of controls and writing procedures
  • Implementation of controls
  • Development of a training & awareness program and communicating about the information security
  • Incident management (based on guidance from ISO 27035)
  • Operations management of an ISMS

Day 4: Controlling, monitoring,measuring and improving an ISMS; certification audit of the ISMS

  • Controlling and Monitoring the ISMS
  • Development of metrics, performance indicators and  dashboards in accordance with ISO 27004
  • ISO/IEC 27001 internal Audit
  • Management review of an ISMS
  • Implementation of a continual improvement program
  • Preparing for an ISO/IEC 27001 certification audit

Day 5: Certification Exam

Prerequisites

ISO/IEC 27001 Foundation Certification or a basic knowledge of ISO/IEC 27001 is recommended.

Educational approach

  • This training is based on both theory and practice:
    • Sessions of lectures illustrated with examples based on real cases
    • Practical exercises based on a full case study including role playings and oral presentations
    • Review exercises to assist the exam preparation
    • Practice test similar to the certification exam

Examination and Certification

  • The “PECB Certified ISO/IEC 27001 Lead Implementer” exam fully meets the requirements of the PECB Examination and  Certification Programme (ECP). The exam covers the following competence domains:
    • Domain 1: Fundamental principles and concepts of information security
    • Domain 2: Information security control best practice based on ISO 27002
    • Domain 3: Planning an ISMS based on ISO/IEC 27001
    • Domain 4: Implementing an ISMS based on ISO/IEC 27001
    • Domain 5: Performance evaluation, monitoring and measurement of an ISMS based on ISO/IEC 27001
    • Domain 6: Continual improvement of an ISMS based on ISO/IEC 27001
    • Domain 7: Preparing for an ISMS certification audit
  • The “PECB Certified ISO/IEC 27001 Lead Implementer” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • Duration: 3 hours
  • For more information about the exam, refer to the section on ISO/IEC 27001 Lead Implementer Exam
  • After successfully completing the exam, participants can apply for the credentials of PECB Certified ISO/IEC 27001 Provisional Implementer, PECB Certified ISO/IEC 27001 Implementer or PECB Certified ISO/IEC 27001 Lead Implementer, depending on their level of experience
  • A certificate will be issued to participants who successfully pass the exam and comply with all the other requirements related to the selected credential
  • For more information about PECB Certified ISO/IEC 27001 certifications and the PECB certification process, refer to the section on ISO/IEC 27001 Lead Implementer

General Information

  • Certification fees are included in the exam price
  • A student manual containing over 450 pages of information and practical examples will be distributed to participants
  • A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued to participants
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

ISO/IEC 27001 Lead Auditor Course (5 Days)

Summary

This five-day intensive course enables participants to develop the necessary expertise to audit an Information Security Management System (ISMS) and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the necessary knowledge and skills to proficiently plan and perform internal and external audits in compliance with ISO 19011 the certification process according to ISO 17011.Based on practical exercises, the participant will develop the skills (mastering audit techniques) and competencies (managing audit teams and audit program, communicating with customers, conflict resolution, etc.) necessary to efficiently conduct an audit.

Who should attend?

  • Internal auditors
  • Auditors wanting to perform and lead Information Security Management System (ISMS) certification audits
  • Project managers or consultants wanting to master the Information Security Management System audit process
  • CxO and Senior Managers responsible for the IT governance of an enterprise and the management of its risks
  • Members of an information security team
  • Expert advisors in information technology
  • Technical experts wanting to prepare for an Information security audit function

Learning objectives

  • To acquire the expertise to perform an ISO/IEC 27001 internal audit following ISO 19011 guidelines
  • To acquire the expertise to perform an ISO/IEC 27001 certification audit following ISO 19011 guidelines and the specifications of ISO 17021 and ISO 27006
  • To acquire the necessary expertise  to manage an ISMS audit team
  • To understand the operation of an ISO/IEC 27001 conformant information security management system
  • To understand the relationship between an Information Security Management System, including risk management, controls and compliance with the requirements of different stakeholders of the organization
  • To improve the ability to analyze the internal and external environment of an organization, its risk assessment and audit decision-making

Course Agenda

Day 1: Introduction to Information Security Management System (ISMS) concepts as required by ISO/IEC 27001

  • Normative, regulatory and legal framework related to information security
  • Fundamental principles of information security
  • ISO/IEC 27001 certification process
  • Information Security Management System (ISMS)
  • Detailed presentation of the clauses 4 to 8 of ISO/IEC 27001

Day 2: Planning and Initiating an ISO/IEC 27001 audit

  • Fundamental audit concepts and principles
  • Audit approach based on evidence and on risk
  • Preparation of an ISO/IEC 27001 certification audit
  • ISMS documentation audit
  • Conducting an opening meeting

Day 3: Conducting an ISO/IEC 27001 audit

  • Communication during the audit
  • Audit procedures: observation, document review, interview, sampling techniques, technical verification, corroboration and evaluation
  • Audit test plans
  • Formulation of audit findings
  • Documentating nonconformities

Day 4: Concluding and ensuring the follow-up of an ISO/IEC 27001 audit

  • Audit documentation
  • Quality review
  • Conducting a closing meeting and conclusion of an ISO/IEC 27001 audit
  • Evaluation of corrective action plans
  • ISO/IEC 27001 Surveillance audit
  • Internal audit management program

Day 5: Certification Exam

Prerequisites

PECB Certified ISO/IEC 27001 Foundation Certification or basic knowledge of  ISO/IEC 27001 is recommended.

Educational approach

  • This training is based on both theory and practice:
    • Sessions of lectures illustrated with examples based on real cases
    • Practical exercises based on a full case study including role playings and oral presentations
    • Review exercises to assist the exam preparation
    • Practice test similar to the certification exam

Examination and Certification

  • The “PECB Certified ISO/IEC 27001 Lead Auditor” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
    • Domain 1: Fundamental principles and concepts of information security
    • Domain 2: Information Security Management System (ISMS)
    • Domain 3: Fundamental audit concepts and principles
    • Domain 4: Preparation of an ISO/IEC 27001 audit
    • Domain 5: Conducting an 27001 audit
    • Domain 6: Closing an ISO/IEC 27001 audit
    • Domain 7: Managing an ISO/IEC 27001 audit program
  • The “PECB Certified ISO/IEC 27001 Lead Auditor” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • Duration: 3 hours
  • For more information about the exam, refer to the section on PECB Certified ISO/IEC 27001 Lead Auditor Exam
  • After successfully completing the exam, participants can apply for the credentials of PECB Certified ISO/IEC 27001 Provisional Auditor, PECB Certified ISO/IEC 27001 Auditor or PECB Certified ISO/IEC 27001 Lead Auditor depending on their level of experience.  Those credentials are available for internal and external auditors
  • A certificate will be issued to participants who successfully pass the exam and comply with all the other requirements related to the selected credential
  • For more information about PECB Certified ISO/IEC 27001 certifications and the PECB certification process, refer to the section on ISO/IEC 27001 certifications

General Information

  • Certification fees are included in the exam price
  • A student manual containing over 450 pages of information and practical examples will be distributed to participants
  •  A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued to participants
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

Risk and Management

Enquire For Price & Details

ISO 31000 Introduction (1 Day)

Summary

This one day course allows the participants to familiarize themselves with the fundamentals of risk management using the standard ISO 31000:2009 as a reference framework. Participants will see different parts of a risk management program and the implementation stages of an optimal risk assessment. During this training, we will explore the ISO 31000 general risk management standard, the process model it recommends, and how companies may use the standard, and its companion risk assessment tools document IEC/ISO 31010

Who should attend?

  • Risk managers
  • Business Process Owners
  • Business Finance Managers
  • Business Risk Managers
  • Regulatory Compliance Managers
  • Project Management
  • Persons responsible for information security or conformity within an organization

Learning objectives

  • To understand the concepts, approaches, methods and techniques allowing an effective risk management according to ISO 31000
  • To understand the relationship between the risk management and the compliance with the requirements of different stakeholders of an organization

Course Agenda

  • Concepts and definitions related to risk management
  • Standards, frameworks and methodologies in risk management
  • Implement a risk management program
  • Risk assessment
  • Acceptance of risk and management of residual risks
  • Communicating, monitoring and controlling risk
  • Risk assessment tools of IEC/ISO 31010

Prerequisites

None

Examination and Certification

Not applicable

General information

  • A student manual containing over 100 pages of information and practical examples are given to the participants
  • A participation certificate of 7 CPD (Continuing Professional Development) credits is awarded to the participants

ISO 31000 Foundation Course (2 Days)

Summary

This course enables participants to learn about the best practices in Risk Management as specified in ISO 31000. The participant will learn the essential concepts and processes that are considered most effective in risk management. This training will help participants understand an optimal risk assessment and manage risks in time by being familiar with their life cycle.

Who should attend?

  • Members of a Risk Management team
  • Risk managers
  • Project managers
  • Professionals wanting to gain a comprehensive knowledge of the main concepts and processes in Risk Management
  • Auditors

Learning objectives

  • To understand Risk Management in accordance with ISO 31000
  • To understand the relationship between the components of Risk Management and the compliance with the requirements of different stakeholders of an organization
  • To know the concepts, approaches, standards, methods and techniques allowing to effectively manage risk
  • To acquire the necessary knowledge to contribute in managing risk as specified in ISO 31000

Course Agenda

Day 1: Introduction to Risk Management concepts as required by ISO 31000

  • Introduction to Risk Management
  • Introduction to Risk Management standards, frameworks, and methodologies
  • Fundamental principles of Risk Management
  • General requirements: presentation of the clauses 4 and 5 of the ISO 31000 standard

Day 2: Implementing requirements from ISO 31000 and Certification Exam

  • Implementation phases of the ISO 31000 framework
  • The Risk Management processes
  • Conducting an ISO 31000 audit
  • Certification Exam

Prerequisites

None

Educational approach

  • This training is based on both theory and practice:
    • Sessions of lectures illustrated with examples based on real cases
    • Review exercises to assist the exam preparation
    • Practice test similar to the certification exam
  • Benefit from the practical exercises, the number of training participants is limited

Examination and Certification

  • The “PECB Certified ISO 31000 Foundation” exam fully meets the requirements of the PECB Examination and Certification Program (ECP). The exam covers the following competence domains:
    • Domain 1: Fundamental principles and concepts of Risk Management
    • Domain 2: Risk Management processes
  • The “PECB Certified ISO 31000 Foundation” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • Duration: 1 hour
  • For more information about exam, refer to PECB section on PECB Certified ISO 31000 Foundation Exam
  • A certificate of PECB Certified ISO 31000 Foundation will be issued to participants who successfully passed the exam and comply with all the other requirements related to this credential
  • For more information about PECB Certified ISO 31000 certifications and the PECB certification process, refer to PECB section on PECB Certified ISO 31000 Foundation Certification

General Information

  • Exam and certification fees are included in the training price
  • A student manual containing over 200 pages of information and practical examples will be distributed to participants
  • A participation certificate of 14 CPD (Continuing Professional Development) will be issued to participants
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

ISO 31000 Risk Manager (3 Days)

Summary

In this three-day intensive course participants develop the competence to master a model for implementing risk management processes throughout their organization using the ISO 31000:2009 standard as a reference framework. Based on practical exercises, participants acquire the necessary knowledge and skills to perform an optimal risk assessment and manage risks in time by being familiar with their life cycle. During this training, we will present the ISO 31000 general risk management standard, the process model it recommends, and how companies may use the standard. This training is also fully compatible with IEC/ISO 31010 which supports ISO 31000 by providing guidance for risk assessment.

Who should attend?

  • Risk managers
  • Business Process Owners
  • Business Finance Managers
  • Business Risk Managers
  • Regulatory Compliance Managers
  • Project Management
  • Persons responsible for information security or conformity within an organization

Learning objectives

  • To understand the concepts, approaches, methods, tools and techniques allowing an effective risk management according to ISO 31000 and IEC/ISO 31010
  • To understand the relationship between the risk management and the compliance with the requirements of different stakeholders of an organization
  • To acquire the competence to implement, maintain and manage an ongoing risk management program according to ISO 31000
  • To acquire the competence to effectively advise organizations on the best practices in risk management

Course Agenda

Day 1: Introduction to the Risk Management framework according to ISO 31000

  • Concepts and definitions related to Risk Management
  • Risk Management standards, frameworks and methodologies
  • Implementation of a Risk Management framework
  • Understanding an organization and its context

Day 2: Risk identification and assessment, risk evaluation, treatment, acceptance, communication and surveillance according to ISO 31000

  • Risk identification
  • Risk analysis and risk evaluation
  • Risk treatment
  • Risk acceptance and residual risk management
  • Risk communication and consultation
  • Risk monitoring and review

Day 3: Risk assessment methodologies according to ISO

  • 31000 and Certification Exam
  • Presentation of risk assessment methodologies
  • Certification Exam

Prerequisites

Knowledge on Risk Management is preferred.

 

Educational approach

This training is based on both, theory and practice:

  • Sessions of lectures illustrated with examples based on real cases
  • Practical exercises
  • Review exercises to assist the exam preparation
  • Practice test similar to the certification exam

To benefit from the practical exercises, the number of training participants is limited

Examination and Certification

The “Certified ISO 31000 Risk Manager” exam fully meets the requirements of the PECB Examination and Certification Program (ECP). The exam covers the following competence domains:

  • Domain 1: Fundamental principles and concepts in risk management
  • Domain 2: Risk management program
  • Domain 3: Risk assessment
  • Domain 4: Risk treatment
  • Domain 5: Risk communication, monitoring and improvement

The “Certified ISO 31000 Risk Manager” exam is available in different languages (the complete list of languages can be found in the examination application form)

Duration: 2 hours

For more information about the exam, refer to the PECB section on ISO 31000 Risk Manager Exams

After successfully completing the “ISO 31000 Risk Manager” exam, participants can apply for the credentials of Certified ISO 31000 Provisional Risk Manager or Certified ISO 31000 Risk Manager, depending on their level of experience.

A certificate will be issued to the participants who successfully pass the exam and comply with all the other requirements related to the selected credential

For more information about the ISO 31000 certifications and PECB certification process, refer to the PECB section on ISO 31000 Risk Manager Certifications

General information

  • Exam and certification fees are included in the training price
  • A student manual containing over 350 pages of information and practical examples will be distributed to the participants
  • A participation certificate of 21 CPD (Continuing Professional Development) credits will be issued to the participants
  • In case of failure of an exam, the participants are allowed to retake the exam for free under certain conditions.
  • ISO 31000 and IEC/ISO 31010 provide guidance for risk management to which organizations cannot get certified against

ISO 31000 Lead Risk Manager Course (5 Days)

Summary

This five-day intensive course enables participants to develop the necessary expertise and knowledge to support an organization in implementing and managing Risk as specified in ISO 31000. Participants will also gain a thorough understanding of best practices used to appropriately Risk Management across all the principles of ISO 31000. This training is also fully compatible with IEC/ISO 31010 which supports ISO 31000 by providing guidance for risk assessment.

Who should attend?

  • Risk managers or consultants wanting to prepare and to support an organization In the implementation of ISO 31000
  • ISO 31000 auditors who wish to fully understand the Risk Management implementation process
  • CxO and Senior Managers responsible for the Risk Management of an enterprise
  • Business Process Owners
  • Business Finance Managers
  • Regulatory Compliance Managers
  • Project Management
  • Persons responsible for information security or conformity within an organization

Learning objectives

  • To understand the implementation of Risk Management by adhering to the framework and principles of ISO 31000
  • To gain a comprehensive understanding of the concepts, approaches, standards, methods and techniques required for the effective management of risk in an organization
  • To understand the relationship between the components of a Risk Management process, including responsibility, strategy, acquisition, performance, conformance, and human behavior
  • Preparing an acquisition and procurement process
  • Calculation of benefits using financially oriented and non-financially oriented cost-benefit techniques
  • Drafting and implementing cost optimization strategies

 

Course Agenda

Day 1: Introduction to Risk Management and ISO 31000

  • Introduction and a brief history of Risk Management
  • Presentation of the Risk Management standards
  • Overview of the fundamental principles of Risk Management
  • Risk Management model
  • Assigning roles and accountabilities
  • Establishing the Risk Management Project Team and drafting the Project Plan

Day 2: Risk Management Strategy and Acquisition

  • Strategic alignment of risk related objectives with enterprise objectives
  • Meeting stakeholder needs through benefits realization, risk optimization, and resource optimization
  • Formulating a Risk Management strategy
  • Effectively managing changes in business strategy which are due to the dynamic nature of a business environment
  • Establishing a Risk Management strategy committee with the focus on offering advice on value, risk, and performance
  • Acquisition – Balancing benefits opportunities, costs, and risks
  • Preparing an acquisition and procurement process
  • Calculation of benefits using financially oriented and non-financially oriented cost-benefit techniques
  • Drafting and implementing cost optimization strategies

Day 3: Introduction to Risk Management concepts as required by ISO 31000

  • Implementation of a Risk Management process
  • Continuous improvement through frameworks
  • Interoperability of diverse systems and organizations
  • Risk management: identification, analysis and treatment of risk (drawing on guidance from ISO/IEC 31000)

Day 4: Resource Management, Conformance, and Human Behaviour

  • Establishing an effective Human Resource Management
  • Drafting and incorporating HR strategies
  • Contract Management, Relationship Management, and Asset Management through SLAs and OLAs
  • Management and governance of data
  • Record and monitor risk resource utilization and availability
  • Outsourcing practices: Onsite, Offsite, and Offshore
  • Measure continuous performance of service delivery
  • Governance of conformance to legal requirements and other standards
  • Governance of human behavior and management of organizational and cultural change

Day 5: Certification Exam

Prerequisites

Knowledge on Risk Management is preferred.

Educational approach

This training is based on both, theory and practice:

  • Sessions of lectures illustrated with examples based on real cases
  • Practical exercises
  • Review exercises to assist the exam preparation
  • Practice test similar to the certification exam

Examination and Certification

The “PECB Certified ISO 31000 Lead Risk Manager” exam fully meets the requirements of the PECB Examination and Certification Program (ECP). The exam covers the following competence domains:

  • Domain 1: Risk Management Principles
  • Domain 2: Evaluate-Direct-Monitor Model of ISO 31000
  • Domain 3: Guidance for Risk Management
  • Domain 4: Evaluate the need and applicability of each principle
  • Domain 5: Direct the adherence to each principle
  • Domain 6: Monitor all or key activities related to all the principles

The “PECB Certified ISO 31000 Lead Risk Manager” exam is available in different languages (the complete list of languages can be found in the examination application form)

Duration: 3 hours

For more information about the exam, refer to PECB section on ISO 31000 Lead Risk Manager Exam

After successfully completing the exam, participants can apply for the credentials of PECB Certified ISO 31000 Lead Risk Manager, depending on their level of experience

A certificate will be issued to the participants who successfully pass the exam and comply with all the other requirements related to the selected credential

For more information about ISO 31000 certifications and PECB certification process, refer to the PECB section on ISO  31000 Lead Risk Manager

General information

  • Exam and certification fees are included in the training price
  • A student manual containing over 500 pages of information and practical examples will be distributed to the participants
  • A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued to the participants
  • In case of failure of an exam, the participants are allowed to retake the exam for free under certain conditions