Human Resource Management

“Financial resources may be the lifeblood of a company, but Human Resources are the brains.” (Rob Silzer & Ben Dowell).
For both small and large scale businesses, human resource knowledge is the back bone of every successful employer and entrepreneurs alike.

New Horizons, a world-wide IT/e-business solution company offers you an up-to-date training to equip you with the global human resource skill through practical teaching.

Upgrade your skill for today’s market demand:

Enroll for training on

  1. Human Resource.
  2. Graduate Employ-ability skill (Presentation & Leadership).

COURSE CONTENT: Human resource Management

  • A History of Human Resources
  • The Interview Process
  • Employee Orientation 
  • Up with New Employees Following
  • Workplace Safety 
  • Dealing with Harassment and Discrimination 
  • Workplace Violence 
  • Managing Employee Performance 
  • Disciplining Employees 
  • Terminating Employees 

COURSE CONTENT: Graduate Employ-ability skill

  • Understanding Corporate Brand & Self Awareness
  • Telephone & E-mail Etiquette
  • Polite Expression, Verbal & Non-Verbal Communication
  • Speech Clinic Phonetics (Oral Drills) (1&2)
  • Service Excellence
  • Effective Presentation Skills
  • Leadership

WHO SHOULD ATTEND:

  • All Front Line Executives.
  • Fresh graduates.
  • Customer Service Officers.
  • Business Development Officers.
  • Managers interfacing and managing customers of the Institute.

Register Now