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CompTIA Training & Certification

CompTIA Training & Certification

New Horizons is proud to offer CompTIA courses and training to help you prepare for CompTIA certifications or advance your skills. CompTIA is an internationally-recognized association representing the technology community. CompTIA has developed specialized certification programs which assure employers of a candidate's basic technology skills. You can rely on New Horizons to have the most recent training available to help you prepare for and pass your CompTIA Certifications.


CompTIA A+ Certification
CompTIA Network+
CompTIA Security+
CompTIA Server+
CompTIA Mobility
CompTIA Advanced Security Practitioner (CASP)
CompTIA Mobile App Security+ (Android version)
CompTIA Healthcare IT Technician


CompTIA A+ Certification


In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.

Who Should Attend

If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA® A+® Certification course is the first step in your preparation.


Classroom Learning – 5 Day(s)

Course Outline

Lesson 1: Hardware Fundamentals

  • Computer System Components
  • Storage Devices
  • Device Connections and Interfaces

Lesson 2: Operating System Fundamentals

  • Personal Computer Operating Systems
  • Windows Control Panel Utilities
  • Command Line Tools
  • Windows Security Settings
  • Windows Operating System Tools

Lesson 3: Operational Procedures

  • Basic Maintenance Tools and Techniques
  • Electrical Safety
  • Environmental Safety and Materials Handling
  • Professionalism and Communication

Lesson 4: Peripheral Components

  • Install and Configure Display Devices
  • Install and Configure Input Devices
  • Install and Configure Expansion Cards
  • Install and Configure Multimedia Devices

Lesson 5: Managing System Components

  • Motherboards
  • CPUs and Cooling Systems
  • Select and Install Power Supplies
  • RAM Types and Features
  • Install and Configure Storage Devices
  • Configure the System BIOS

Lesson 6: Installing and Configuring Operating Systems

  • Implement Virtualization
  • Install Microsoft Windows
  • Windows Upgrades
  • Windows Preventive Maintenance

Lesson 7: Customized Client Environments

  • Standard Clients
  • Custom Client Environments

Lesson 8: Networking Technologies

  • Physical Network Connections
  • TCP/IP
  • Network Connectivity
  • Ports and Protocols
  • Set Up and Configure Windows Networking
  • Networking Tools

Lesson 9: Installing, Configuring, and Maintaining SOHO Networks

  • Install and Configure SOHO Networks
  • Network Security

Lesson 10: Supporting Laptops

  • Laptop Hardware and Components
  • Install and Configure Laptop Hardware Components

Lesson 11: Mobile Computing

  • Mobile Device Technologies
  • Configure Mobile Devices

Lesson 12: Supporting Printers

  • Printer Technologies
  • Install, Configure, and Maintain Printers

Lesson 13: Security

  • Security Fundamentals
  • Security Threats and Vulnerabilities
  • Security Protection Measures
  • Workstation Security

Lesson 14: Troubleshooting Hardware Components

  • Troubleshooting Theory
  • Troubleshoot Video and Display Devices
  • Troubleshoot Hard Drives and RAID Arrays
  • Troubleshoot System Components
  • Troubleshoot Laptops
  • Troubleshoot Printers

Lesson 15: Troubleshooting System-Wide Issues

  • Troubleshoot Operating Systems
  • Troubleshoot Wired and Wireless Networks
  • Troubleshoot Common Security Issues


CompTIA Network+ Certification


In this course, students will describe the major networking technologies and systems of modern networks, and be able to configure, manage, and troubleshoot modern networks. This course will help the student prepare for the N10-006 exam and certification.

Who Should Attend

This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification (Exam N10-006). A typical student taking the CompTIA® Network+® (Exam N10-006) course should have a minimum of nine months of professional computer support experience as a PC or help desk technician. Networking experience is helpful but not mandatory; A+ certification or equivalent skills and knowledge is helpful but not mandatory.


Classroom Learning – 5 Day(s)

At Course Completion

Identify basic network theory concepts and major network communications methods. Describe bounded network media. Identify unbounded network media. Identify the major types of network implementations. Identify TCP/IP addressing and data delivery methods. Implement routing technologies. Identify the major services deployed on TCP/IP networks. Identify the infrastructure of a WAN implementation. Identify the components used in cloud computing and virtualization. Describe basic concepts related to network security. Prevent security breaches. Respond to security incidents. Identify the components of a remote network implementation. Identify the tools, methods, and techniques used in managing a network. Describe troubleshooting of issues on a network.

Course Outline

Lesson 1: Network Theory

  • Networking Overview
  • Network Standards and the OSI Model
  • Network Types
  • Identify Network Configurations
  • Data Transmission Methods

Lesson 2: Bounded Network Media

  • Copper Media
  • Fiber Optic Media
  • Bounded Network Media Installation
  • Noise Control

Lesson 3: Unbounded Network Media

  • Wireless Networking
  • Wireless Network Devices and Components
  • Install a Wireless Network

Lesson 4: Network Implementations

  • Physical Network Topologies
  • Logical Network Topologies
  • Ethernet Networks
  • Network Devices
  • VLANs

Lesson 5: TCP/IP Addressing and Data Delivery

  • The TCP/IP Protocol Suite
  • IPv4 Addressing
  • Default IP Addressing Schemes
  • Create Custom IP Addressing Schemes
  • IPv6 Address Implementation
  • Delivery Techniques

Lesson 6: Routing

  • Enable Static Routing
  • Implement Dynamic IP Routing

Lesson 7: TCP/IP Services

  • Assign IP Addresses
  • Domain Naming Services
  • TCP/IP Commands
  • Common TCP/IP Protocols

Lesson 8: WAN Infrastructure

  • WAN Basics
  • WAN Connectivity Methods
  • WAN Transmission Technologies
  • Unified Communication Technologies

Lesson 9: Cloud and Virtualization Technologies

  • Virtualization
  • SAN Implementations
  • Cloud Computing

Lesson 10: Network Security Basics

  • Introduction to Network Security
  • Vulnerabilities
  • Threats and Attacks
  • Authentication Methods
  • Encryption Methods

Lesson 11: Preventing Security Breaches

  • Physical Security Controls
  • Network Access Controls
  • Install and Configure Firewalls
  • Harden Networks
  • Intrusion Detection and Prevention
  • Educate Users

Lesson 12: Responding to Security Incidents

  • Incident Management and Response
  • Basic Forensic Concepts

Lesson 13: Remote Networking

  • Remote Network Architectures
  • Remote Access Networking Implementations
  • Virtual Private Networking
  • VPN Protocols

Lesson 14: Network Management

  • Network Monitoring
  • Configuration Management Documentation
  • Network Performance Optimization

Lesson 15: Troubleshooting Network Issues

  • Network Troubleshooting Models
  • Network Troubleshooting Utilities
  • Hardware Troubleshooting Tools
  • Common Connectivity Issues
  • Troubleshoot Security Configuration Issues
  • Troubleshoot Security Issues

Lesson 16: Appendix

  • Appendix A: Mapping Course Content to the CompTIA Network+ Exam
  • Appendix B: Network Fault Tolerance and Disaster Recovery
  • Appendix C: Planning and Implementing a SOHO Network
  • Appendix D: Legend for Icons Used in Network+ Figures


CompTIA Security+ Certification


In this course, students will implement, monitor, and troubleshoot infrastructure, application, information, and operational security. Students will prepare for the CompTIA Security+ certification examination (SY0-401).

Who Should Attend

This course is targeted toward the information technology (IT) professional who has networking and administrative skills in Windows®-based Transmission Control Protocol/Internet Protocol (TCP/IP) networks; familiarity with other operating systems, such as Mac OS X®, Unix, or Linux; and who wants to further a career in IT by acquiring foundational knowledge of security topics; prepare for the CompTIA Security+ certification examination; or use Security+ as the foundation for advanced security certifications or career roles.


Classroom Learning – 5 Day(s)

At Course Completion

Upon successful completion of this course, students will be able to: – Identify the fundamental concepts of computer security. – Identify security threats and vulnerabilities. – Manage data, application, and host security. – Implement network security. – Identify and implement access control and account management security measures. – Manage certificates. – Identify and implement compliance and operational security measures. – Manage risk. – Troubleshoot and manage security incidents. – Plan for business continuity and disaster recovery.

Course Outline

Lesson 1: Security Fundamentals

  • The Information Security Cycle
  • Information Security Controls
  • Authentication Methods
  • Cryptography Fundamentals
  • Security Policy Fundamentals

Lesson 2: Identifying Security Threats and Vulnerabilities

  • Social Engineering
  • Malware
  • Software-Based Threats
  • Network-Based Threats
  • Wireless Threats and Vulnerabilities
  • Physical Threats and Vulnerabilities

Lesson 3: Managing Data, Application, and Host Security

  • Manage Data Security
  • Manage Application Security
  • Manage Device and Host Security
  • Manage Mobile Security

Lesson 4: Implementing Network Security

  • Configure Security Parameters on Network Devices and Technologies
  • Network Design Elements and Components
  • Implement Networking Protocols and Services
  • Apply Secure Network Administration Principles
  • Secure Wireless Traffic

Lesson 5: Implementing Access Control, Authentication, and Account Management

  • Access Control and Authentication Services
  • Implement Account Management Security Controls

Lesson 6: Managing Certificates

  • Install a CA Hierarchy
  • Enroll Certificates
  • Secure Network Traffic by Using Certificates
  • Renew Certificates
  • Back Up and Restore Certificates and Private Keys
  • Revoke Certificates

Lesson 7: Implementing Compliance and Operational Security

  • Physical Security
  • Legal Compliance
  • Security Awareness and Training
  • Integrate Systems and Data with Third Parties

Lesson 8: Risk Management

  • Risk Analysis
  • Implement Vulnerability Assessment Tools and Techniques
  • Scan for Vulnerabilities
  • Mitigation and Deterrent Techniques

Lesson 9: Troubleshooting and Managing Security Incidents

  • Respond to Security Incidents
  • Recover from a Security Incident

Lesson 10: Business Continuity and Disaster Recovery Planning

  • Business Continuity
  • Plan for Disaster Recovery
  • Execute DRPs and Procedures


CompTIA Server+ Certification


This course builds on your existing professional experience with personal computer hardware support to present the next tier of skills and concepts that you will use on the job when administering any type of network server.

Who Should Attend

This course is designed for IT professionals such as PC, desktop, and help desk technicians who have experience supporting PC hardware who wish to make the transition to become server hardware and support specialists. This course is also designed for existing server managers who are preparing to take the CompTIA Server+ Exam SK0-004.


Classroom Learning – 5 Day(s)

At Course Completion

Upon successful completion of this course, you will be able to perform the duties of a server administrator. In this course, you will: – Manage server hardware. – Install server hardware and operating systems. – Configure networking hardware and protocols. – Perform basic server configuration tasks. – Create a virtual server environment. – Administer servers. – Implement server storage solutions. – Secure the server. – Plan and test dis
aster recovery. – Troubleshoot server issues. This course can also benefit you if you are preparing to take the CompTIA Server+ examination (Exam SK0-004).

Course Outline

Lesson 1: Managing Server Hardware

  • Server Components
  • Server Power
  • Server Cooling
  • Asset Management

Lesson 2: Installing a Server

  • Prepare an Installation Plan
  • Prepare the Server Hardware
  • Set Up the Server Hardware
  • Install an Operating System

Lesson 3: Configuring Networking

  • Manage Network Cabling
  • Configure Network Interface Cards
  • Implement IP Addressing and Network Infrastructure Services

Lesson 4: Creating a Virtual Environment

  • Create Virtual Servers
  • Create Virtual Switches

Lesson 5: Performing Basic Server Configuration

  • Configure Local Server Properties
  • Configure Server Roles
  • Set Up IP Addressing Service Roles

Lesson 6: Administering the Server

  • Update the Server
  • Server Administration Access and Control Methods
  • Create Service Level Agreements
  • Monitor Server Performance

Lesson 7: Implementing Storage Solutions

  • Perform Capacity Planning
  • Deploy Primary Storage Devices
  • Storage Technologies
  • Configure RAID

Lesson 8: Securing the Server

  • Configure Firewalls
  • Configure Security Protocols
  • Implement Intrusion Detection Systems
  • Implement Logical Access Control Methods
  • Implement Data Security Methods
  • Apply Server Hardening Techniques
  • Implement Physical Security
  • Create Virtual Networks

Lesson 9: Planning and Testing Disaster Recovery

  • Implement Environmental Controls
  • Manage Documentation for the Server and the Network
  • Create A Disaster Recovery Plan
  • Perform Backup and Restoration

Lesson 10: Troubleshooting Server Issues

  • Troubleshoot Theory and Methods
  • Troubleshoot Hardware Issues
  • Troubleshoot Software Issues
  • Troubleshoot Networking Issues
  • Troubleshoot Storage Issues
  • Troubleshoot Security Issues


CompTIA Mobility+


This course builds on your existing knowledge and experience to provide you with critical concepts related to over-the-air technologies, wireless networking, and mobile devices.

Who Should Attend

Students taking this course are IT support personnel or prospective support personnel who have at least one year of experience working with computer networks, and who want to further develop their IT skills to include mobile device and wireless support. This course is also for students seeking the CompTIA® Mobility+® (Exam MB0-001) certification.


Classroom Learning – 5 Day(s)

At Course Completion

Upon successful completion of this course, you will be able to support mobile cellular and wireless devices.

You will:

  • Configure over-the-air technologies.
  • Apply RF principles.
  • Implement a wireless network infrastructure.
  • Implement network infrastructure devices and services.
  • Implement mobile solutions.
  • Prepare the enterprise for a mobile network.
  • Deploy mobile devices.
  • Implement mobile device operations.
  • Maintain mobile device operations.
  • Deploy mobile applications and related technologies.
  • Implement mobile app protocols and services.
  • Implement mobile security.
  • Mitigate mobile network risk.
  • Implement incident response.
  • Troubleshoot mobile devices and networks.

Course Outline

Lesson 1: Configuring Over-the-Air Technologies

  • Mobile Networking Introduction
  • Evaluate and Select Cellular Technologies
  • Implement WiFi Technologies

Lesson 2: Applying RF Principles

  • Apply Radio Frequency Concepts
  • Conduct a Site Survey and Analysis

Lesson 3: Implementing a Wireless Network Infrastructure

  • Choose a Network Topology
  • Describe the OSI Model
  • Implement Network Ports and Protocols

Lesson 4: Implementing Network Infrastructure Devices and Services

  • Implement a Firewall
  • Implement Connectivity Devices and Services
  • Traverse Wireless and Wired Networks
  • Implement Wireless IP Traffic
  • Configure Core Wireless Network TCP/IP Services
  • Implement Disaster Recovery

Lesson 5: Implementing Mobile Solutions

  • Create a Mobile Device Policy
  • Align Mobile Device Management to Enterprise Requirements
  • Align Mobile Service Solutions to Enterprise Requirements
  • Align Mobile Infrastructure Management to Enterprise Requirements

Lesson 6: Preparing the Enterprise for a Mobile Network

  • Implement the SDLC
  • Prepare the Infrastructure

Lesson 7: Deploying Mobile Devices

  • Cellular Device Activation and Deployment
  • Configure Mobile Device Peripherals
  • Complete the Onboarding and Provision Process
  • Complete the Off-boarding and De-provisioning Process

Lesson 8: Implementing Mobile Device Operations

  • Distribute Centralized Content
  • Implement Deployment Best Practices
  • Configure Remote Capabilities

Lesson 9: Maintaining Mobile Device Operations

  • Manage Lifecycle Operations
  • Backup, Recover, and Segregate Data
  • Stay Current With New Technologies

Lesson 10: Deploying Mobile Applications and Related Technologies

  • Choose Mobile App Types
  • Determine In-house Application Development Requirements
  • Implement Push Notification

Lesson 11: Implementing Mobile App Protocols and Services

  • Configure Mobile Applications
  • Implement Proxy and Gateway Settings
  • Implement Information Traffic Topology

Lesson 12: Implementing Mobile Security

  • Implement Encryption Methods
  • Implement Access Control
  • Implement PKI
  • Implement Security Monitoring

Lesson 13: Mitigating Mobile Network Risk

  • Identify Risks and Threats
  • Implement Mitigation Techniques

Lesson 14: Implementing Incident Response

  • Identify an Incident
  • Create and Execute a Policy-based Response
  • Report an Incident

Lesson 15: Troubleshooting Mobile Devices and Networks

  • Implement Troubleshooting Methodology
  • Troubleshoot Device Problems
  • Troubleshoot Application Problems
  • Troubleshoot Over-the-Air Connectivity Problems
  • Troubleshoot Security Problems
  • Review


CompTIA Advanced Security Practitioner (CASP)


In this course, you will expand on your knowledge of information security to apply more advanced principles that will keep your organization safe from the many ways it can be threatened. This course prepares students for the CAS-002 exam.

ho Should Attend

This course is designed for IT professionals who want to acquire the technical knowledge and skills needed to conceptualize, engineer, integrate, and implement secure solutions across complex enterprise environments. The target student should aspire to apply critical thinking and judgment across a broad spectrum of security disciplines to propose and implement sustainable security solutions that map to organizational strategies; translate business needs into security requirements; analyze risk impact; and respond to security incidents. This course is also designed for students who are seeking the CompTIA Advanced Security Practitioner (CASP) certification and who want to prepare for Exam CAS-002. Students seeking CASP certification should have at least 10 years of experience in IT management, with at least 5 years of hands-on technical security experience.


Classroom Learning – 5 Day(s)

At Course Completion

In this course, you will analyze and apply advanced security concepts, principles, and implementations that contribute to enterprise-level security. You will: Manage risk in the enterprise. Integrate computing, communications, and business disciplines in the enterprise. Use research and analysis to secure the enterprise. Integrate advanced authentication and authorization techniques. Implement cryptographic techniques. Implement security controls for hosts. Implement security controls for storage. Analyze network security concepts, components, and architectures, and implement controls. Implement security controls for applications. Integrate hosts, storage, networks, and applications in a secure enterprise architecture. Conduct vulnerability assessments. Conduct incident and emergency responses.

Course Outline

Lesson 1: Managing Risk

  • Identify the Importance of Risk Management
  • Assess Risk
  • Mitigate Risk
  • Integrate Documentation into Risk Management

Lesson 2: Integrating Computing, Communications, and Business Disciplines

  • Facilitate Collaboration Across Business Units
  • Secure Communications and Collaboration Solutions
  • Implement Security Activities Throughout the Technology Life Cycle

Lesson 3: Using Research and Analysis to Secure the Enterprise

  • Determine Industry Trends and Effects on the Enterprise
  • Analyze Scenarios to Secure the Enterprise

Lesson 4: Integrating Advanced Authentication and Authorization Techniques

  • Implement Authentication and Authorization Technologies
  • Implement Advanced Identity Management

Lesson 5: Implementing Cryptographic Techniques

  • Describe Cryptographic Concepts
  • Choose Cryptographic Techniques
  • Choose Cryptographic Implementations

Lesson 6: Implementing Security Controls for Hosts

  • Select Host Hardware and Software
  • Harden Hosts
  • Virtualize Servers and Desktops
  • Implement Cloud Augmented Security Services
  • Protect Boot Loaders

Lesson 7: Implementing Security Controls for Enterprise Storage

  • Identify Storage Types and Protocols
  • Implement Secure Storage Controls

Lesson 8: Analyzing and Implementing Network Security

  • Analyze Network Security Components and Devices
  • Analyze Network-Enabled Devices
  • Analyze Advanced Network Design
  • Configure Controls for Network Security

Lesson 9: Implementing Security Controls for Applications

  • Identify General Application Vulnerabilities
  • Identify Web Application Vulnerabilities
  • Implement Application Security Controls

Lesson 10: Integrating Hosts, Storage, Networks, and Applications in a Secure Enterprise Architecture

  • Implement Security Standards in the Enterprise
  • Select Technical Deployment Models
  • Secure the Design of the Enterprise Infrastructure
  • Secure Enterprise Application Integration Enablers

Lesson 11: Conducting Vulnerability Assessments

  • Select Vulnerability Assessment Methods
  • Select Vulnerability Assessment Tools

Lesson 12: Responding to and Recovering from Incidents

  • Design Systems to Facilitate Incident Response
  • Conduct Incident and Emergency Responses


CompTIA Mobile App Security+ – Android Edition


In this course, you will learn why it’s critical to build security into your Android apps, how to improve programming processes to promote security, & how to provide countermeasures for the numerous threats to which a ‘Droid app and its users are exposed.

Who Should Attend

This course is intended for a programmer or web developer who is experienced with mobile app development in Android and wants to learn how to develop secure apps that are hardened against attack to levels that are appropriate for the risk model of the app. The student has experience developing Android apps, and is familiar with the Android SDK, development tools, and processes.


Classroom Learning – 3 Day(s)

At Course Completion

In this course, you will harden native Android mobile apps against attack, and ensure secure network communications and backend web services. You will: Explain why an organization should devote time and resources to app security, including a specific rationale for Android app development. Identify where and how the Android system architecture is vulnerable to security threats. Employ strategies to promote the security of mobile apps, including specific strategies for Android. Enable an Android app to communicate securely with hardware and software on the device. Enable an Android app to secure data through encryption. Enable an Android app to store data securely. Enable an Android app to communicate securely over networks and with web services. Use the WebView component securely. Protect credentials in storage and in transit. Harden an Android app against attack to levels appropriate for the risk model.

Course Outline

Lesson 1: The Rationale for Android App Security

  • Identify Why Security is Necessary
  • Strengths and Weaknesses of the Android Security Architecture

Lesson 2: The Android Security Architecture

  • Strengths and Weaknesses of the Android Security Architecture
  • The Android Permissions Model
  • Android Vulnerabilities

Lesson 3: Employing Secure Mobile App Development Strategies

  • Follow App Security Best Practices
  • Promote Security Throughout the Process
  • Design for Security
  • Write Secure Java Code

Lesson 4: Accessing Local Processes and Devices Securely

  • Identify Threats to Access of Local Processes and Hardware
  • Select Countermeasures to Local Process and Hardware Threats
  • Implement Secure Access of Local Processes and Hardware

Lesson 5: Accessing Local Storage Securely

  • Identify Threats to Local Storage
  • Select Countermeasures to Local Storage Threats
  • Implement Secure Access of Local Storage

Lesson 6: Communicating over Networks Securely

  • Identify Threats to Network Communication and Web Services
  • Selec
    t Countermeasures to Network Communication Threats
  • Implement Secure Network Communication

Lesson 7: Using the WebView Component Securely

  • Identify Threats to the WebView Component
  • Select Countermeasures to Secure the WebView Component
  • Implement WebView Security

Lesson 8: Using the KeyChain Object Securely

  • Identify Threats to the KeyChain Object
  • Select Countermeasures to Secure the KeyChain Object
  • Implement KeyChain Security

Lesson 9: Securing Data through Encryption

  • Identify Threats to Plaintext Storage and Transmission
  • Select Appropriate Encryption to Secure Data
  • Implement Encryption

Lesson 10: Hardening Apps Against Attack

  • Identify Threats Related to Reverse Engineering
  • Select Reverse Engineering Countermeasures
  • Harden an App


CompTIA Healthcare IT Technician


The student will identify essential healthcare and IT concepts and terminology and how to integrate the two realms of practice.

Who Should Attend

The typical student for this course is an experienced IT professional in a role such as desktop support technician, network administrator, systems administrator, or database administrator, who is looking for opportunities within the healthcare industry or may already be working within the healthcare industry. Such students want to prove through certification that they have the knowledge and skills required to implement, deploy, and support healthcare IT systems.


Classroom Learning – 3 Day(s)

At Course Completion

Upon successful completion of this course, students will be able to: – define and describe concepts and terminology that are fundamental to your understanding of the use of IT in a healthcare environment. – describe the medical environment including its organization, stakeholders, and the most significant technologies. – leverage core medical concepts to describe the use of IT in the medical workplace. – describe the essential elements of computing including hardware, software, networking, and change control. – provide IT support and solve IT problems in the medical workplace. – integrate security best practices into your daily healthcare IT workflow.

Course Outline

Lesson 1: Healthcare IT Fundamentals

  • Core Concepts in Healthcare IT
  • EMR/EHR Issues
  • Stakeholders, Regulations, and Standards
  • HIPAA Controls and Compliance

Lesson 2:  The Medical Environment

  • Healthcare Organizations
  • Medical Terminology, Equipment, and Software
  • Medical Coding and Billing
  • Medical Computer Interfaces

Lesson 3: Using IT in the Medical Workplace

  • Roles and Responsibilities
  • Manage Communication and Ethics Issues
  • Legal Best Practices, Requirements, and Documentation
  • Medical Document Imaging
  • Sanitation Management

Lesson 4: Healthcare IT Technical Components

  • Computing Essentials
  • Networking
  • Manage Servers and Software
  • Hardware Support

Lesson 5: Providing Medical IT Support

  • Set Up a Workstation
  • Troubleshoot Basic IT Issues
  • Troubleshoot Medical IT Issues
  • Implementation of an EMR/EHR System
  • Change Control

Lesson 6: Security

  • Manage Physical and Logical Security
  • Implement Security Best Practices and Threat Mitigation Techniques
  • Manage Remote Access
  • Manage Wireless Security
  • Perform Backups and Disaster Recovery




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